Customs Brokerage Rep II (Tue-Fri 7am-330pm; Sat 6am-230pm CST) *REMOTE* (Must live within a commutable distance to Coppell, TX))

Customs Brokerage Specialist II

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Remote position with 6 weeks of on-site training during the day. Candidates must live within commuting distance to UPS facility in Coppell, TX.

Why You'll Love This Role

Build your career in international trade and customs compliance with a global logistics leader. After completing 6 weeks of onsite, instructor-led training, you'll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability. This position is perfect for someone who is detail-oriented, enjoys problem-solving, and wants to grow in an essential industry.

About the Role

As a Customs Brokerage Specialist II, you will review import documentation, troubleshoot discrepancies, classify goods using the Harmonized Tariff Schedule, and ensure shipments meet federal regulatory requirements. You'll communicate directly with customers, carriers, and international partners to keep freight moving efficiently and compliantly.

What You'll Do

• Prepare and process customs entries accurately and on time
• Review and audit commercial documents; identify and resolve discrepancies
• Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment
• Communicate documentation needs with customers and foreign origins
• Coordinate freight forwarding and delivery with domestic and international carriers
• Submit customs entries via GBS-CM in a timely manner
• Scan and upload documentation into internal imaging systems
• Prepare reports, presentations, and database-driven analyses
• Maintain strong relationships with clients through proactive, clear communication
• Support weekend or holiday work on a rotational basis, as needed

What We're Looking For

• High school diploma, GED, or international equivalent
• Basic understanding of U.S. customs operations, regulations, and government agencies
• Familiarity with HTS codes or tariff classification (preferred but not required)
• Strong computer skills and comfort with data entry
• Excellent verbal and written communication skills
• Ability to troubleshoot and resolve documentation issues

Training & Commitment Requirements

• 6 weeks onsite training (required)
• 6-month lock-in period after hire to complete all training
• 1-year product lock-in to maintain continuity and skill proficiency

After training is complete, this is a fully remote position.

Schedule

• Full-time
• Must be available for potential weekend or holiday coverage based on rotation and business needs

Commitment Requirement: Candidate must agree to a 6-month lock-in period from the date of hire to complete all required training, followed by a 1-year product lock-in to ensure continuity and proficiency in role-specific deliverables.

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.