PT Customs Brokerage Rep II Mon-Fri 8pm-2am EST **REMOTE**

UPS Central Regulatory (CREG) Home-Based Employee Team

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Job Description

UPS Central Regulatory (CREG) Home-Based Employee Team needs experienced US Export data entry processor. The ideal candidate will have a minimum of one year Customs Brokerage / Import / Export experience and will be familiar with assigning/applying Schedule B/Harmonized Tariffs, US Export customs regulations and OGA clearances. The candidate will also have the knowledge and skills usually gained through a minimum of two years of general office or customer service experience.

Responsibilities and Duties

• Preparation of export declarations (AES filings) and processing shipments to designated locations outside the US
• Follow-up to ensure accurate entry of data for US Export Declarations
• Communicate documentation discrepancies to team lead and supervisor
• Resolve data entry issues relative to Export Declaration/AES Filings using provided information and data entry tools
• Responsible for filing declarations in Export Processing Systems in a timely and accurate manner
• Responsibilities may include scanning documents into an internal imaging system, meeting allotted and sensitive time requirements
• Preparation of reports/presentations and analysis using various software packages and databases
• Document review and assessment of accuracy, verifying country of origin/export, EOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved
• Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and internal resources
• Establish and maintain client relationships
• All other task as assigned by supervisor and or manager
• Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation
• Individuals who accept this position will be expected to be flexible in assisting with coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by their management team

This job description is intended to describe the general nature and level of work being performed It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position.

Knowledge and Skills

• At least two years of customer service, general office, or data entry experience
• High School diploma or equivalent
• Proficiency in Microsoft Office
• Accurate and rapid data entry
• Strong attention to detail
• Excellent verbal and written communications skills
• Proven organizational skills
• At least one year of Customs Brokerage or Import/Export experience preferred
• Ability to multi-task
• Team oriented player
• The ability to project a professional image to the customer and to represent UPS in a positive manner
• US Customs Classification and US Export experience is desirable

Basic Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• Employer will not sponsor a visa for this or future positions
• Must be currently located in the same geographic location as the job or willing to relocate yourself
• Must have high school diploma or equivalent.
• Remote Work from home within commutable distance of SDF/Louisville Ky Office required.

Systems Used

Workflow Management System, IDC, OPSYS, ISPSYS, IDIS, Outlook, MS Edge/and other Inter/intranet software.

**1 Year Product Lock on this position, 6-month position lock.

Work Environment

The CKE/CREG/CER Data Capture Operation is a Home-Based Employee Program with more than 500 employees who work multiple shifts. It is a 24x7 operation. Staffing consists of both full and part-time employees. This Data Capture Team is responsible for clearing international shipments that are exporting from the United States through the respective U.S. Government agencies. Primary work location will be in a Remote at Home environment with occasional need to return to a local office for specific tasks. Dress code is standard UPS Flex Business Attire (denim permitted).

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.