ServiceNow Technical Lead Source to Pay (S2P)
Openkyber
Job Summary We are seeking an experienced ServiceNow Technical Lead with strong expertise in Source-to-Pay (S2P), Procurement, and Finance/Accounting modules. The ideal candidate will lead the design, development, integration, and implementation of scalable ServiceNow solutions while collaborating with business stakeholders, solution architects, and cross-functional teams.
Key Responsibilities- Lead and mentor ServiceNow development teams supporting Source-to-Pay, Procurement, and Finance/Accounting initiatives.
- Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
- Design and develop ServiceNow applications following platform best practices and enterprise architecture standards.
- Prepare technical designs, proof of concepts (POCs), and solution documentation.
- Oversee the implementation of approved technical solutions while ensuring coding standards and quality.
- Develop and manage integrations between ServiceNow and third-party systems using: REST/SOAP APIs, IntegrationHub, MID Servers, ETL tools.
- Support platform upgrades, releases, and production deployments.
- Troubleshoot complex technical issues and provide production support.
- Create architecture diagrams, technical documentation, and configuration guides.
- Act as the technical escalation point for complex development challenges.
- Recommend out-of-the-box ServiceNow capabilities whenever appropriate.
- Evaluate emerging technologies, including AI capabilities within ServiceNow, to improve business processes.
- 7+ years of hands-on experience in ServiceNow development and architecture.
- Strong experience leading ServiceNow technical teams.
- Extensive knowledge of: Source-to-Pay (S2P), Procurement Operations, Finance & Accounting.
- Experience implementing ServiceNow Procurement and Finance solutions.
- Strong understanding of Third-Party Risk Management (TPRM) and Third-Party Compliance processes.
- Experience with ServiceNow integrations and enterprise architecture.
- Hands-on expertise with JavaScript, ServiceNow scripting, Flow Designer, Business Rules, Script Includes, UI Policies, Client Scripts, and IntegrationHub.
- Experience with ServiceNow platform upgrades and release management.
- Strong communication and stakeholder management skills.
- ServiceNow Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS)
- Certified Technical Architect (CTA) Preferred
- Certified Master Architect (CMA) Preferred
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