Scheduler

Are you a healthcare access professional with strong scheduling, insurance, and coding skills? We are seeking a dependable Pre-Service Scheduling Specialist to join our collaborative patient access team in East Lansing, MI!

In this key role, you will be the primary point of contact for patients and physician offices to coordinate appointments, complete pre-registration, and verify insurance benefits. Working Monday through Friday, 8:30 AM to 5:00 PM, you will verify insurance eligibility, secure necessary authorizations, assign accurate ICD-10 diagnosis codes, and perform medical necessity checks. You will also calculate patient out-of-pocket estimates, collect point-of-service payments, and provide clear preparation instructions for upcoming clinical exams. If you have a solid background in healthcare registration, excellent typing and communication abilities, and a commitment to patient-centered service, this position provides an outstanding environment to apply your expertise.

salary: $24.88 - $24.89 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

Position Summary:

Schedule and pre-register patients, verify insurance eligibility, obtain prior authorizations, enter ICD-10 codes, and collect upfront copays and deductibles.

Key Responsibilities:

• Schedule exams and complete pre-registration for patients and physician offices.

• Verify insurance coverage, eligibility, and obtain required payer authorizations.

• Enter appropriate ICD-10 diagnosis codes and perform medical necessity checks.

• Calculate patient financial estimates and collect upfront copays and deductibles.

• Transcribe physician orders and communicate prep instructions to patients.

Requirements:

• Associate degree with 1+ year of healthcare scheduling/registration experience, OR High School Diploma/GED with 3+ years of healthcare scheduling, billing, and registration experience.

• Hands-on experience with insurance verification, ICD-10 coding, authorizations, or copay collections.

• strong computer typing, word processing, and data entry skills.

• Passing score on medical terminology (80%+) and analytical skills (65%+) assessments.

• Full availability to work on-site Monday through Friday in East Lansing, MI.

Skills

• Receptionist Duties
• Appointment Scheduling
• Front Desk Coordination

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.