Customer Service Manager - State Farm Agent Team Member

State Farm Independent Contractor Agent PositionAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent Team Member, you will receive:Salary plus commission/bonusHourly pay plus commission/bonusPaid time off (vacation and personal/sick days)Valuable experienceGrowth potential/Opportunity for advancement within my agencyRequirementsExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAbility to work in a team environmentAbility to multi-taskAbility to effectively relate to a customerProperty and Casualty license (must be able to obtain)My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in St. Petersburg, FL and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.