Staffing Coordinator Fri 12:30 p.m.- 10 p.m., Sat and Sun 9 a.m.- 10 p.m. PST

BASIC PURPOSE

The Staffing Coordinator provides the highest caliber of customer service to our field staff and to our client facilities.

ESSENTIAL FUNCTIONS

Provide first level support to both field staff and facility customers Operate efficiently and effectively with a sense of urgency to carry out tasks on an individual basis and in a team setting Partner with clients to determine staffing requirements Offer assignments at client facilities to qualified field staff Manage all staffing activities between field staff and clients by calling, emailing, and utilizing other staffing platforms and tools Manage open orders and fill open shifts with qualified field staff Communicate all updates in a timely manner to both field staff and facility customers Remain aware of discrepancies in staffing schedule and report patterns to the managers and local office as necessary Develop and foster excellent relationships between clients and field personnel Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company's reputation by demonstrating standards of excellence Perform all other duties as assigned by management Must have the ability to perform the essential functions of the job with or without reasonable accommodation. Hours: Must be flexible! Mon - Thur from 1:30 p.m.- 11:15 p.m. PST or Fri 12:30 p.m.- 10 p.m., Sat and Sun 9 a.m.- 10 p.m. PST

QUALIFICATIONS

1-2 years' experience, preferable in the staffing industry Must have strong computer and analytical skills, proficient with Microsoft Outlook. Database and/or automated program experience a plus Previous healthcare and/or call center experience preferred Bilingual (Spanish, Arabic and Mandarin) preferred Education: High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Benefits Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access. Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability #J-18808-Ljbffr Cross Country Healthcare, Inc.