Revenue Cycle Supervisor

Under direction this position is responsible for leading and managing organization-wide program servicesbilling operations to ensure accurate and timely billing through planning organizing and overseeing theactivities of billing staff. This is a leadership role that involves ensuring billing processes are efficientaccurate and in compliance with all company policies and regulatory requirements.

Hours: This is an exempt salaried position. Office hours are Monday to Friday 8:00 am to 4:30 pm.

As a Revenue Cycle Supervisor you will:

• Provides oversight of Billing Specialists and Medical Record Specialists.
• Provide oversight of daily billing processes performed at program level to ensure compliance with all established documentation requirements.
• Develop implement and enforce policies and procedures to ensure avoidance of billing errors fraud waste and abuse.
• Manage program billing audit procedures to ensure accuracy in coding. Ensure all documentation is reviewed and that billing errors are corrected in a timely manner.
• Continuously assess billing workflows to identify opportunities for process improvement and increased operational efficiency. Recommend changes when necessary and direct/assist in implementation of new processes.
• Develop and prepare management reports; provide analysis and make recommendations for areas of improvement.
• Hire manage train mentor and evaluate the performance of assigned staff including establishing work standards and expectations; e ffectively motivate staff to achieve objectives.
• Maintain a high level of confidentiality.

Benefits:

• 19 days of PTO per year; 12 paid holidays per year
• Free CEUs and training
• Monthly contribution of $100 towards qualified student loan debt and access to Public Service Loan Forgiveness Program
• Choice of medical plans with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Employee Assistance Plan
• Employee discount program including pet insurance plans
• Opportunities for advancement and growth

Healthy Connect San Diego is a great place to grow come join our awesome team.

Healthy Connect Adult Services is a program of Healthy Connect San Diego. We provide care coordination to people with complex physical and behavioral health needs. Our team has a great retention rate because we have achievable caseload standards and performance expectations quarterly performance incentives and a great team culture! We are looking for people who genuinely love to help others in their professional life but also value a healthy work-life balance.

CRF staff members work together to meet the needs of San Diego Countys residents who are experiencing mental/behavioral health challenges. We offer a diverse inclusive workplace that fosters personal growth and development. You will work within a collaborative supportive team structure learn new ways to provide optimal support to your clients and help people change their lives for the better!

If you need assistance completing the application please send an email to

We are an Equal Opportunity Employer

Education : Bachelors degree in Accounting or related field preferred. Current Registered Health Information Administrator (RHIA) certification preferred.

Additional Qualifications and Skills

• Five years of progressive experience in medical billing.
• Two years of experience leading a billing team preferred.
• Solid understanding of Medi-Cal insurance coding
• Ability to reach and understand medical documentation and associated medical coding.
• Strong attention to detail and ability to follow standard process
• Strong organizational written and verbal communication skills
• Flexibility in managing multiple deadlines and priorities
• Excellent interpersonal and customer service skills including a proven ability to tactfully collaborate on challenging issues
• Ability to work independently with solid problem-solving skills and critical thinking skills; proven record of initiative and follow through
• Proficiency with Electronic Health Record billing functionality preferably SmartCare.
• Proficient computer skills with intermediate to advanced Excel skills (V-Lookup and Pivot Tables)
• This program is housed in a two-story building that does have an elevator; however ability to navigate stairs may be required
• A valid California drivers license in good standing personal vehicle proof of insurance and eligibility to be an approved CRF driver is required to fulfill the essential functions of this position
• Able to pass criminal/background clearance

Required Experience:

Manager