Front Desk Coordinator / MA
$20 - $24 per hourDiamond Accelerator
Job Description
Job Description
Front Desk Coordinator / MA – Aesthetics
Lily Aesthetics & Wellness
Dallas, TX
$20-$24/hr (based on experience) + Bonus Opportunities
Part-Time or Full-Time
We are seeking a professional, energetic, and patient-focused Front Desk Coordinator / Medical Assistant to join our busy medspa in Dallas, TX.
This is an exciting opportunity for someone who thrives in a fast-paced, patient-centered environment, enjoys building relationships and creating exceptional client experiences as the first and last impression, and has a passion for aesthetics, wellness, and exceptional customer service. Experience in a med spa, plastic surgery, dermatology, wellness, or aesthetic practice is highly preferred.
Position Overview
As the Front Desk Coordinator, you will be the first point of contact for our patients and play a key role in creating a welcoming, seamless, and elevated patient experience. This role requires strong organizational skills, professionalism, and the ability to multitask while supporting both patient care and clinic operations.
Position Details
Job Type: Full-Time or Part-Time
Location: Dallas, TX
Pay: Starting at $20/hour (based on experience)
Additional Compensation: Performance bonus opportunities available
Key Responsibilities
Greet and check in patients with professionalism, warmth, and exceptional customer service
Answer incoming calls, schedule appointments, and manage provider calendars efficiently
Support patient flow, appointment confirmations, and follow-up communication
Educate patients on clinic services, memberships, packages, and promotions
Assist with lead conversion and patient retention initiatives
Process payments and assist with daily administrative/front office duties
Maintain cleanliness, organization, and professionalism of the front office
Collaborate with providers and leadership to ensure an outstanding patient experience
Qualifications
Previous experience in a front desk, receptionist, or patient coordinator role required
Experience in a med spa, aesthetics, wellness, dermatology, plastic surgery, or medical office setting preferred
Strong communication and customer service skills
Comfortable discussing services, memberships, and treatment options with patients
Highly organized, detail-oriented, and dependable
Positive attitude with the ability to multitask in a fast-paced environment
Experience with EMR, scheduling software, or CRM systems is a plus
What We’re Looking For
We’re looking for someone who is polished, proactive, team-oriented, and passionate about helping patients feel confident and cared for. The ideal candidate enjoys creating a welcoming environment, building patient relationships, and contributing to the growth and success of the practice.
Why Join Us?
Competitive hourly pay
Performance bonus opportunities
Positive and supportive team environment
Opportunity to grow in the wellness and aesthetics industry
Be part of a practice dedicated to helping patients look and feel their best
How to Apply
To apply, please submit your resume along with a brief introduction sharing your experience and why you would be a great fit for our team.
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