Principal Salesforce Engineer

Principal Engineer

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

The Principal Engineer is the senior technical authority for the Salesforce platform. This role combines hands-on engineering, solution architecture, technical governance, code review, integration design, and delivery leadership across Sales Cloud, Service Cloud, Field Service, Experience Cloud, Revenue Cloud-adjacent capabilities, and enterprise integrations. The role is expected to actively design and build complex solutions while guiding engineering teams and implementation partners.

Responsibilities:

Architecture and Technical Leadership (25%)

• Define target-state Salesforce architecture, design standards, integration patterns, and platform guardrails.
• Lead solution design for enterprise CRM, field service, franchise operations, customer engagement, and shared services capabilities.
• Evaluate Salesforce products, AppExchange solutions, and implementation partner recommendations for fit, scalability, security, and total cost of ownership.
• Serve as the technical design authority for Salesforce platform decisions, trade-offs, and escalations.

Hands-On Engineering (50%)

• Build and review Apex, Lightning Web Components, Flow, platform events, API integrations, and reusable platform components.
• Create prototypes and proofs of concept for complex capabilities before broader delivery.
• Lead code reviews, design reviews, performance tuning, and production troubleshooting for critical Salesforce capabilities.
• Establish engineering practices for branching, deployment, testing, security review, and release quality.

Delivery and Governance (25%)

• Partner with Product Owners, Business Analysts, Enterprise Architecture, Security, Data, and Integration teams to translate business needs into scalable technical designs.
• Provide technical oversight of implementation partners and ensure conformance to enterprise architecture standards.
• Identify technical debt, delivery risks, and platform constraints early and recommend mitigation plans.
• Mentor Salesforce engineers, administrators, and technical leads across delivery teams.

Qualifications:

• 10+ years of enterprise application delivery experience, including 7+ years in Salesforce architecture and development.
• Deep hands-on experience with Apex, LWC, Flow, Salesforce security model, data model design, REST/SOAP APIs, platform events, and integration patterns.
• Demonstrated experience leading enterprise-scale Salesforce implementations involving multiple business units, brands, or operating models.
• Strong understanding of Sales Cloud, Service Cloud, Experience Cloud, and Salesforce platform governance.
• Ability to communicate technical strategy, risks, and trade-offs to executive stakeholders and delivery teams.

Preferred Qualifications:

• Experience with Salesforce Field Service, Revenue Cloud / CPQ, Salesforce Billing, and franchise operating models.
• Experience integrating Salesforce with AWS, ERP, accounting, payments, data platforms, and third-party SaaS applications.
• Familiarity with DevOps tools, automated testing, static code analysis, and release management for Salesforce.
• Experience managing implementation partner quality, architecture reviews, and technical delivery standards.

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa's at this time.

Authority Brands Inc. is an Equal Opportunity Employer