Experienced Automotive Service Advisor

Experienced Service Advisor OpportunityTitus-Will Automotive Group is one of the largest, family-owned dealership groups in the South Sound, serving Tacoma, Olympia, Lakewood, and Parkland since 1938. We are looking for experienced Service Advisors to join our busy, high-performing Ford service department, located just off I-5 and 38th Street in Tacoma.This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.What We OfferCompensation & BenefitsPay Range: $75,000 – $150,000 per year (based on experience, performance, and qualifications)Compensation Structure: Base salary plus performance-based incentivesMedical, dental, and vision insurance401(k) retirement plan (eligible after 90 days)Paid trainingEmployee discountsPTO: Earn 1.0 hour for every 40 hours workedHighly productive shop with modern equipment and the newest technologyWhy You'll Love Working HereConsistently busy, high-volume service departmentSupportive leadership team that understands advisor workflowStrong technician team and efficient shop processesFamily-owned company with many long-tenured employees and real advancement opportunitiesWhat You'll DoGreet customers and guide them through the service processWrite accurate repair orders and clearly communicate service recommendationsBuild trust and long-term customer relationshipsCoordinate with technicians to ensure timely, high-quality repairsMeet performance goals while delivering an excellent customer experienceQualifications2+ years of experience as a Service Advisor/Writer in a dealership or independent shopStrong customer service and communication skillsAbility to thrive in a fast-paced, high-volume environmentValid driver's license and clean driving recordAbout Titus-Will Automotive GroupTitus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have built long-term careers with us. In addition to our dealerships, we operate a dedicated service center in Downtown Tacoma and service multiple makes and models.Equal Opportunity EmployerTitus-Will Automotive Group is a drug-free workplace and an equal opportunity employer. We prohibit discrimination and harassment of any kind in accordance with federal, state, and local laws. Employment is contingent upon completion of a pre-employment drug screen (excluding marijuana). Positions involving driving company or customer vehicles require a valid driving record.