Senior Field Service Technician

Job Summary The Senior Field Service Technician will initiate and execute field service activities at customer sites in a safe and efficient manner. Responsibilities include proactive system troubleshooting, working with mechanical, electrical, diesel equipment, performing preventative maintenance, managing parts inventory, and anticipating and resolving safety issues on both company and customer equipment. The role involves direct customer interfacing and may require work across multiple systems, locations, and customers. Responsibilities Create and maintain a safe working environment and culture within the organization. Take care of company property. Demonstrate high impact culture through innovation, accountability, and empowerment. Function in a team environment. Work with minimal supervision and independently. Requirements Daily local travel. Driving Requirements Driver Application for Employment. Motor Vehicle Report (MVR). Driver Disclosure and Release. Employee Applicant Drug and Alcohol Statement. FMCSA Certificate of Awareness. Driver Certificate of Violations. Driver Statement of On Duty Hours Road Test. Copy of Driver’s License. Copy of Medical Certificate. High Impact Behaviors Continuous Professional Development: commitment to lifelong learning and staying current on industry trends. Collaboration and Teamwork: effective collaboration, contributing to team goals and valuing diverse perspectives. Results Driven Performance: focus on delivering results, setting high performance standards, and achieving objectives efficiently. Education & Experience Requirements High school diploma or equivalent. Capable of obtaining a CDL, Class A or B with applicable endorsements. Preferred Industry specific license(s). Experience Requirements Ability to obtain required customer clearances (e.g., TWIC, DISA). Ability to obtain DOT medical card. Clean driving record. Work experience preferred: 2 to 5 years of technical work experience including industrial or commercial process water experience. Skill Requirements Electrical, mechanical, diesel, and fusion experience depending on business unit. Work without direct supervision. Technically sound. Experience with Microsoft Office and smart devices. Customer service experience. Critical thinking and troubleshooting ability. Clear communication of technical information. Ability to derive insight from customer experience and produce novel solutions. Equal Employment Opportunity Equal Employment Opportunity (including disability and veterans) and affirmative action workplace. Xylem fosters an inclusive environment free from discrimination or harassment. We reserve the right to modify this job description and assign additional duties as needed. #J-18808-Ljbffr