Knowledge Management Team Lead

Description SAIC is seeking qualified applicants to support a cutting‑edge data, analytics, and AI platform. Roles include managing customer relationships, service portfolio and catalog management, software engineering and development, data/AI engineering, IT systems operations, and use case intake and analytics for DoW enterprise‑scale mission objectives expected in Spring/Summer 2026. Positions are contingent pending contract award. Position is based in Arlington, Virginia . Some work may be performed remotely, subject to Government approval. Key Responsibilities Lead the Knowledge Management Team to ensure the knowledge management system is populated, maintained, and continuously improved across all program, customer, and user activities. Design, build, operate, maintain, and populate a WDP Knowledge Management system that captures information associated with building, testing, authorizing, operation, training, and using the WDP and all of its service offerings. Design, build, operate, and maintain a WDP Knowledge Management system that operates across all WDP Cloud Service Provider (CSP) / Security Environments. Populate and maintain the WDP Knowledge Management system with information across all WDP program, customer, and user activities. Support the development and delivery of engaging and scalable training curricula based on user studies. Collect, organize, and make available knowledge and information from the WDP program team operations and customers to improve the training and operations. Plan for, publish schedule of, and conduct regular WDP community forums to share ideas, problems, issues, successes, and best practices regarding the use and operation of the WDP. Maintain and update the Knowledge Management System to archive outdated material, ensure continuity of access, improve navigability, and provide current and consistent information to all user groups. Employ AI capabilities to automate and empower more effective knowledge generation, management, discoverability, and utilization. Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. Qualifications Knowledge, Skills, Abilities, and Competencies: Expertise in knowledge management systems, including design, operation, maintenance, and continuous improvement. Ability to collect, organize, and disseminate information effectively across diverse program, customer, and user activities. Strong skills in facilitating community forums and engaging stakeholders to share best practices and address challenges. Proficiency in archiving, updating, and ensuring the accessibility and navigability of knowledge resources for multiple user groups. Experience in employing AI tools for automating and enhancing knowledge generation, discovery, and utilization. Competence in system administration, integration, and developing solutions for complex application, system, or network issues. Ability to operate knowledge management systems across various security environments and service offerings. Effective communication and collaboration skills to work with program teams and customers to improve operations. Active Secret Clearance is required. Education and Experience Bachelors & 10 years of related experience, Masters & 7 years of experience, or PhD and 4 years experience. #J-18808-Ljbffr Saic