Collections Specialist

We are seeking a mid-level B2B Collections Specialist to join our finance team in Malden, MA. This role focuses on managing business-to-business accounts receivable portfolios, reducing past-due balances, and maintaining positive corporate client relationships. The ideal candidate has strong negotiation skills, excellent attention to detail, and proven commercial collections experience.

salary: $25 - $30 per hour
shift: First
work hours: 8 AM - 4 PM
education: No Degree Required

Responsibilities

Key Responsibilities

• Manage an assigned portfolio of commercial accounts to collect outstanding balances and minimize delinquency.

• Conduct direct outreach via phone and email to client accounts payable departments to secure payment commitments.

• Research and resolve billing discrepancies, short payments, and invoice disputes in coordination with internal departments.

• Monitor AR aging reports, identify high-risk accounts, and escalate critical issues to leadership as needed.

• Reconcile account balances and issue monthly customer account statements.

Qualifications

• Experience: 2–4 years of dedicated commercial/B2B collections or accounts receivable experience.

• Technical Skills: Proficiency with ERP systems (e.g., NetSuite, Microsoft Dynamics, SAP) and Microsoft Excel (vlookups, basic formulas).

Skills

• Commercial Collections

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.