Unit Secretary - 5 East
Chesapeake Regional Medical Center
Unit SecretaryThe Unit Secretary is responsible for serving as a receptionist in the Surgical Admitting Unit (SAU). The Unit Secretary fulfills the clerical/transcription duties of the department, and utilizes effective communication skills to enable the efficient functioning of the unit. These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.Duties and ResponsibilitiesUtilize the computer to promptly and accurately look up needed patient information. To inform patient/family members of the location of the surgical patient.Assist surgeon in location of families in waiting roomCollaborate with departments to ensure tracking of patient belongings.Collaborate with PSAT to properly label patient hard charts.Upon patient arrival, ensure tracking numbers are assigned and given to patient/family.Serve as the receptionist for the SAU by answering multiple phone calls at one time; taking accurate messages and relaying them to the intended recipient in a timely fashion; maintaining order forms, office supplies, and nourishments as needed in a cost-effective manner; directing traffic during emergencies; and maintaining a working knowledge of equipmentOrganize and reprioritize work based on patients' needs, available resources, and unit requirementsSupport compliance with hospital accreditation, state licensure, and other external accrediting agency requirementsReview unit/department communication to maintain current working knowledge of job responsibilities; this includes attendance at mandatory in-servicesParticipate in unit/departmental fiscal goals (conserve resources; contribute to capture of patient charges and revenue generation)Assist in the orienting of new personnel by providing constructive feedback and coachingComplete employee incident reports and contribute information to complete incident, medication variance, and infection control variance reportsReport environmental safety hazards, including damaged and broken equipmentRespond to patient alarms in a timely fashionEnsure emergency readiness and initiate timely emergency measures as appropriate according to role responsibilitiesAttend required hospital-wide orientations, staff meetings, and in-servicesDemonstrate a commitment to flexible work scheduling when necessary to ensure patient careQualificationsMinimum Required EducationHigh school diploma or equivalent with course(s) in Medical TerminologyExperienceOne (1) or more years' secretarial experience required; experience as a medical secretary is preferredCertifications/LicensureThere are no certifications/licensures required for this position.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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