Technical Program Manager

Payrate: $110.00 - $114.00/hr.


Summary:
Company is seeking a Technical Program Manager to join our SXP Product team. This role will focus on delivering complex programs within the constraints of scope, quality, time, and budget, navigating circumstances involving multiple moderate-probability, moderate-impact risk factors. The ideal candidate will bring program-level strategic planning expertise, the ability to interact with executive-level management, and strong skills in complex issue resolution, communications, and team building.


Responsibilities:

• Deliver programs within the constraints of scope, quality, time, and budget under circumstances involving multiple moderate-probability, moderate-impact risk factors.
• Lead program-level strategic planning, interact with executive-level management, drive complex issue resolution, and demonstrate excellent communication and team-building skills.
• Manage groups of internal exempt and matrixed employees and contractors that serve on projects to deliver systems and system enhancements meeting specified requirements.
• Provide oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.
• Track and maintain progress reports across projects, ensuring timely and consistent follow-ups with stakeholders to drive execution and accountability.
• Proactively escalate unresolved issues to the appropriate teams or leadership when delays or blockers arise, ensuring timely resolution and project momentum.
• Develop and manage detailed launch plans, track existing bugs and feedback items, and partner with cross-functional teams to drive them through to closure.

Minimum Qualifications:

• 7+ years of experience in a mix of software/technical background and technical program management.
• Bachelor's degree in a technical field such as computer science, computer engineering, or related field.
• Proven experience managing complex programs with multiple partners and stakeholders.
• Strong ability to understand and review code (Python, JavaScript); software engineering background preferred for understanding architecture and design aspects.
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.
• Experience with software development lifecycle.
• Demonstrated ability to be flexible and adaptable in exercising judgment in a changing environment and to manage competing priorities.
• Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization.
• Strong ability to assess risk and apply management principles to technology applications/products and business functions.
• Must be able to work Pacific time zone hours (strict requirement).

Preferred Qualifications:

• Prior experience (e.g., previous contingent worker at Company).
• Familiarity with AI tools such as Claude and the ability to leverage them effectively.
• Additional years of experience, 10+ ideally

Pay Transparency: The typical base pay for this role across the U.S. is: $110.00 - $114.00 /hr . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.


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