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Sales Support Specialist

$65k - $75k

GSI Systems

A pharmaceutical company is adding a Sales Support Specialist to support its field sales team and Chief Commercial Officer. This is the role the sales organization leans on daily — order flow, CRM accuracy, and cross-functional problem solving. Fully remote.

About the Role

Fully remote, but must live in the US Eastern time zone (no exceptions)

Responsibilities

  • Manage system access and maintain customer and order data across CRM and related platforms
  • Process orders, submit customer approvals, and resolve shipping discrepancies
  • Partner with Production, Accounts Receivable, and Pharmacy to resolve inquiries quickly
  • Coordinate logistics for sales events and tradeshows
  • Route lead and customer inquiries to the right teams
  • Keep sales support tools current
  • Build reports, presentations, and documentation for the sales team
  • Support the management team on administrative work and special projects

Qualifications

  • Bachelor's degree or equivalent experience in business administration, sales, or a related field
  • Required Skills
  • Track record supporting sales teams and management in a fast-paced environment
  • Strong written and verbal communication — able to make complex information clear
  • Excellent organization and prioritization across competing deadlines
  • Proactive problem solver who takes initiative without being asked
  • Proficiency in Microsoft Office Suite and familiarity with CRM systems

Preferred Skills

Pay range and compensation package Comp $65-75K

Fully remote, but must live in the US Eastern time zone

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Vacancy posted 9 hours ago
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