Intake Coordinator

Working remotely in a full-time capacity, the Intake Coordinator will respond to provider queries, enter authorization data into the computer system, and maintain documentation to support member care and departmental functions. Key responsibilities Receive and process incoming authorization requests from providers, ensuring accurate entry into the system Contact provider offices for additional clinical information and research member eligibility to complete event entries Document all communications and maintain organized records of referrals, admissions, and inquiries Required qualifications Associate's degree or equivalent relevant work experience Minimum of two years of experience in a business environment, preferably in managed care or the health industry Proficiency in clinical and company databases Demonstrated ability to manage multiple priorities and urgent situations Exceptional customer service skills and strong organizational abilities