Director of Service Delivery
Virtual Vocations Inc
Driving client satisfaction and operational performance, the full-time Director of Service Delivery will cultivate strong client relationships, lead service delivery initiatives, and optimize healthcare operations in a remote setting. Key responsibilities Develop presentations for client executives that highlight performance insights and client needs Conduct analytics to assess overall performance and address operational focus areas Collaborate with customer operations teams to align objectives and develop remediation plans for identified risks Required qualifications Bachelor's degree required; equivalent experience may be considered in lieu of a degree Minimum of 10 years of experience in relevant fields, including at least 5 years in a management role Deep experience in Revenue Cycle Management or healthcare operations Strong proficiency in EPIC systems Proven ability to lead teams and execute strategic plans effectively
Vacancy posted 9 hours ago
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