Application Support Analyst

Applications Support Analyst

Location: Remote (excluding CA, DC, CO, CT, HI, MA, MD, MN, NJ, OR, RI, VT, WA)

Summary

:Join a large, growing hospital system as an Applications Support Analyst, supporting critical business and clinical applications remotely. This role acts as a key liaison between end users, clinical teams, and IT, ensuring application performance, troubleshooting issues, and leading system improvements. Candidates with healthcare technology experience and a customer-focused approach will thrive in this position, contributing to process enhancements, user adoption, and system integrity

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Requirement

• s:Experience in Workday, specifically payroll require
• d.Bachelor's degree in Business Management, Computer Science, or related field (or equivalent experienc
• e)Minimum 3 years of experience in business process analysis, workflow mapping, requirements gathering, application support, and UAT suppo
• rtAbility to support healthcare applications and clinical systems, with familiarity in healthcare operations and workflows preferr
• edStrong analytical, problem-solving, and stakeholder management skil
• lsExcellent organizational skills and ability to handle multiple prioriti
• esProficiency in Microsoft Office Sui
• teKnowledge of change management principles; healthcare technology background highly preferr

ed
Responsibiliti

• es:Analyze workflows and identify opportunities for process and system improveme
• ntsServe as a liaison to gather requirements and translate needs into functional soluti
• onsSupport, maintain, and enhance enterprise applications and related syst
• emsDevelop test plans and conduct user acceptance test
• ingDocument workflows, system configurations, and troubleshooting procedu
• resMonitor application performance, investigate issues, and implement resoluti
• onsDeliver user training to maximize system utilization and adopt
• ionCollaborate with vendors and technical teams on upgrades and enhanceme
• ntsEnsure data accuracy, system integrity, and compliance standards are uph
• eldAssist with change management initiatives and continuous improvement effo
• rtsProvide project support to meet deadlines and organizational go