Application Developer Expert

Application Developer Expert Clearance: Eligible for Public Trust Clearance Location: Hybrid – Towson, MD Position Type: Full-Time Company: VivSoft Technologies About the company: VivSoft is an emerging technology company that specializes in using modern technologies to solve our clients' toughest mission challenges. We are focused on Cloud, Enterprise DevSecOps, Artificial Intelligence, and Digital Customer Experience to drive mission-enabling digital transformation. Our passion is building mission-focused, open, scalable solutions. We are a diverse team of strategists, engineers, designers, and creators experienced in building high-performance software and AI factory accelerators by embracing automation. Job Summary: We are seeking a talented and experienced Applications Development Expert to join our team supporting a critical project for the Department of Economic and Workforce Development. As a key member of our team, you will serve as the subject matter expert (SME) responsible for the design, architecture, implementation, and management of Microsoft Dynamics Customer Relationship Management (CRM) solutions. You will work closely with cross-functional teams to develop modern, integrated solutions that drive mission success. This is an exciting opportunity to deliver impactful outcomes through innovative CRM development and system integration. Job Responsibilities: Serve as SME for the overall design, architecture, and implementation of Microsoft Dynamics CRM solutions and integrations. Define the logical, technical, and physical architecture for the CRM solution. Lead the development and delivery of CRM solutions in Microsoft Dynamics, with a focus on supporting the Department of Economic and Workforce Development. Direct the administration, support, maintenance, and monitoring of the Microsoft Dynamics CRM environment, including configurations and customizations. Develop CRM enhancements and train development teams and end-users on new features and functionality. Gather and document business requirements from non-technical users and translate them into effective system requirements and functional designs. Collaborate with business analysts, project managers, and technical staff to ensure alignment with business objectives. Manage and execute data migration activities to and from Microsoft Dynamics CRM. Prototype and demo recommended CRM solutions to key stakeholders. Integrate Microsoft Dynamics CRM with third-party applications, databases, and external systems. Provide technical support and ongoing user training. Perform regular quality assurance and testing to validate CRM functionality and user satisfaction. Support project planning, scheduling, and deployment of new CRM features and capabilities. Skills / Qualifications Required: Bachelor’s Degree in Engineering, Computer Science, Information Systems, Business, or a related field. 7+ years of experience in the IT industry. 3+ years of experience as a technical expert in an IT organization. 3+ years of experience developing in Microsoft Dynamics. Proficiency in Microsoft Dynamics 365 CRM development and customization. Experience with JavaScript, C#, .NET, and Web Services. Knowledge of Dynamics 365 APIs and SDKs. Strong understanding of Customer Relationship Management solutions. Experience with SQL, database management, and data migration techniques. Strong communication and collaboration skills. Excellent problem-solving skills. Preferred Qualifications: Master’s Degree in Computer Science, Information Systems, or a related field. Experience delivering a full lifecycle CRM solution in Microsoft Dynamics. Strong understanding of CRM data modeling, workflows, and user interface customization. Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps). Familiarity with Microsoft SharePoint. Benefits: Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only) Life Insurance Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays) 401K Retirement Plan with employer match Professional Development Training Reimbursement Flexible/remote work schedules