Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote AI SaaS Support Engineer

Mercor

Shawnee, KS
  • Remote job

Mercor is hiring for a role in the Talent Success team, focused on providing a delightful experience to users. You will investigate and resolve issues with our platform, debug web applications, and communicate with users using a professional and empathetic tone. This remote role is 6 days a week, requiring alignment with Pacific Time hours, and is specifically open to candidates residing in Latin America. Strong debugging skills and experience with AI systems are required for this position. #J-18808-Ljbffr Mercor

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote AI SaaS Support Engineer in Shawnee, KS vacancy
  •  ...A leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum value from the platform...  ...of Technical Support experience in B2B SaaS and excellent communication skills. The company... 
    Remote work

    Nooks

    Seattle, WA
    2 days ago
  • incident.io in New York seeks a Technical Support Engineer to provide exceptional customer support...  ...resolve issues. Ideal candidates have SaaS experience, strong coding and communication...  .... The role offers a competitive salary, remote working flexibility, and extensive... 
    Remote job

    Incident

    New York, NY
    3 days ago
  •  ...enthusiastic member to join the Talent Success team. This remote position involves ensuring customers have a delightful experience...  ...in web applications, with an understanding of modern SaaS applications and AI systems. This role requires substantial overlap with Pacific... 
    Remote job

    Mercor Inc

    Surprise, AZ
    3 days ago
  •  ...users on our platform. The role involves investigating issues, debugging across our AI + SaaS stack, and supporting customer interactions with precision and professionalism. This is a remote position requiring substantial overlap with Pacific Time. Candidates should have... 
    Remote job

    Mercor

    Union City, CA
    2 days ago
  •  ...Incident.io Technical Support Engineer Incident.io is the leading AI incident response platform, built to help teams...  ...a similar role, preferably at a SaaS company, with some experience with...  ...Competitive salary and equity Remote working and personal development budget... 
    Remote work

    Incident

    United States
    1 day ago
  •  ...Compliance Ltd is looking for a Customer Support Engineer to join their North America Customer Support Team. This role, based in a fully remote environment, involves driving customer...  ...skills and 2-3 years of experience in a B2B SaaS support role are required. The role... 
    Remote work

    DOT Compliance Services

    Salt Lake City, UT
    5 days ago
  •  ...Talent Success team is seeking a candidate to provide excellent support to users on their platform. This role involves debugging web...  ...experience in a high-growth tech environment. This position is remote and requires flexibility with Pacific Time hours. Join us in enhancing... 
    Remote job

    Mercor

    South San Francisco, CA
    1 day ago
  • Mercor’s Talent Success team is hiring for a remote role focused on ensuring a delightful...  ...inquiries, and collaborate closely with the engineering team. The ideal applicant should have...  ...development and a strong understanding of AI systems, all while maintaining professionalism... 
    Remote job

    Mercor Inc

    Compton, CA
    2 days ago
  •  ...The role includes debugging various issues and working closely with engineering to enhance product performance. This remote position requires candidates to have a strong background in web applications, AI systems, and effective communication skills, with a preference for... 
    Remote job

    Mercor

    Kansas City, KS
    1 day ago
  • $80k - $100k

     ...for the future. We are a remote-first company with a global team...  .... As a Senior Technical Support Engineer, you will be the operational...  ...You will dig into logs, use AI code tools, write scripts to...  ...Background in supporting SaaS or IaaS products with enterprise... 
    Remote work

    MacStadium

    United States
    5 days ago
  •  ...ensuring a quality user experience. Applicants should have a degree in a relevant field and experience with modern web applications, along with effective communication skills. The role is remote, requiring availability during Pacific Time hours. #J-18808-Ljbffr Mercor Inc
    Remote job

    Mercor Inc

    Bellflower, CA
    4 days ago
  •  ...on user feedback. As a fully remote company (even before COVID!),...  ...Role: Monarch is seeking an IT Support Engineer to join our team during a...  ...boarding, device security, and SaaS access are reliable, auditable...  ...Scalable Automations and AI Workflows — build and maintain... 
    Remote work
    Work at office
    Work from home
    Weekend work

    Monarch Money

    New York, NY
    4 days ago
  •  ...Get AI-powered advice on this job and more exclusive...  ...enterprise leader in SaaS Management, enabling companies...  ...intelligent discovery engine, Zylo continuously...  ...Reporting to the Manager of Support, Zylo is seeking a skilled...  ...Engineer, Entry Level (Remote) Greater Indianapolis $1... 
    Remote work
    Full time

    Zylo

    Indianapolis, IN
    5 days ago
  • $104.7k - $178k

     ...agentic identities across SaaS, cloud, on-prem, and...  ...brings together Veza's AI-native Access Graph with...  ..., and AI agents. For engineers joining Veza today, this...  ...experienced technical support engineer to provide expert...  ...personas (flexible, remote, or required in office)... 
    Remote work
    Work at office
    Flexible hours

    ServiceNow

    Santa Clara, CA
    3 days ago
  •  ...We’re looking for a Technical Support Engineer to join our team. If you love...  ...email, phone, chat, and remote desktop assistance. Gather and...  ...support role, preferably in a B2B SaaS environment working with a...  ...Unlimited token usage and access to AI tools A fast‑moving, high‑... 
    Remote work
    Home office
    3 days per week

    Rootly

    San Francisco, CA
    16 hours ago
  • $70k - $80k

     ...Contentsquare’s world-class support team is a major reason...  ...for a Customer Support Engineer to join our global team...  ...in working in a Web, SaaS and SDKs environment a...  ...: hybrid and remote work policies. Generous...  ...Contentsquare may use AI‑assisted tools to help... 
    Remote work
    Full time
    Worldwide
    Flexible hours
    Shift work
    Weekend work
    Weekday work

    Medium

    Phoenix, AZ
    18 hours ago
  • $111k - $130k

     ...of people rely on Checkr for AI verification in the moments that...  ...Company. Senior IT Support Engineer (P3) Checkr is building the data...  ...experience working in a heavily SaaS‑based environment (Google Workspace...  ...range. If this role is remote, we have listed the top to the... 
    Remote work
    Permanent employment
    Work at office
    Local area
    Relocation
    Flexible hours
    3 days per week

    Tessera Data

    San Francisco, CA
    3 days ago
  •  ...Technical Support Engineer We're looking for a Technical Support Engineer who doesn't just close...  ...write your own, often with the help of AI. You'll need creativity, technical depth...  ...engineering/ops tools Background in Saas, developer tools, or AlExperience with Stripe... 
    Remote work
    Immediate start
    Shift work

    Wispr Flow

    United States
    3 days ago
  •  ...enterprises secure and manage AI-driven applications and...  ...people and build a support function that plays a...  .... **This is a remote role in the US for candidates...  ...time to runtime, across SaaS, home-grown platforms,...  ...functional coordination with Engineering Build long-term,... 
    Remote work

    Zenity

    United States
    2 days ago
  • $72k - $90k

     ...for their medical records to powering the AI revolution in healthcare, Datavanters...  ...healthcare. We are looking for a Customer Support Engineer to own customer-facing technical work...  ...technical role, preferably in B2B SaaS context (e.g., customer support, technical... 
    Remote work
    Full time

    Datavant

    Salem, OR
    2 days ago
  •  ...growing companies in cloud and AI security, backed by top-tier...  ...for a talented and hands on Support Engineer to establish and lead our technical...  ...role, preferably in a SaaS or cybersecurity company....  ...equity so you can grow with us Remote work model Health insurance... 
    Remote work

    Sweet Security

    United States
    5 days ago
  •  ...Technical Support Engineer Nightfall is the AI-native, unified data loss prevention and insider risk management platform that protects sensitive data across SaaS apps, GenAI tools, email, endpoint devices, and more. Hundreds of customers, spanning AI innovators to... 
    Remote work

    Nightfall AI

    United States
    3 days ago
  •  ...Senior Support Engineer At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer...  ...technical support for an enterprise B2B SaaS organization Demonstrate deep technical... 
    Remote work
    Full time
    Local area
    Flexible hours

    Writer Corporation

    United States
    5 days ago
  •  ...A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets...  ...CensiTrac, LoanerLink, and Censis AI 2 : This includes file transfers, database...  ...One to three years of customer support, SaaS preferred   Proficient in the use of Microsoft... 
    Remote work
    Work at office
    Local area

    Fortive Corporation

    United States
    5 days ago
  • $85k - $135k

     ...Technical Support Engineer USA (Remote) About Kalepa: Insurance is a $7T global industry built on...  ...and distribution. Kalepa is building AI that can perform that work. We create...  ...Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing... 
    Remote work
    Work at office

    Kalepa Corporation

    United States
    5 days ago
  •  ...for a customer-centric, technically savvy Support Engineer to be the front line of our customer...  ...problem-solving, thrives in a fast-paced SaaS environment, and is passionate about delivering...  ...! We also provide access to frontier AI models, including Claude, so every... 
    Remote work
    Home office
    Flexible hours
    Night shift

    Zafran.io

    United States
    2 days ago
  • $90k - $120k

     ...IT Support Engineer At Underdog, we make sports more fun. Our thesis is...  ...for our identity solutions and SaaS integrations that support our...  ...and maintain automations and AI workflows using tools like...  ...experience, preferably in a remote-first or distributed environment... 
    Remote work
    Full time
    Work experience placement
    Home office
    Flexible hours

    Underdog Fantasy

    United States
    3 days ago
  •  ...reading. About the Role The Technical Support Engineer is a customer-focused problem solver...  ...operational excellence, and fluency with AI-powered tools and workflows that are...  ...experience in a technical support role in a SaaS environment. ~ U.S. Citizenship is... 
    Remote work
    Monday to Friday
    Weekend work

    Socure Inc

    United States
    2 days ago
  • $110k - $150k

     ...Support Engineer Enterprise SaaS | ShipScience Remote (U.S.) | Reports to CTO | Full-time  What this role owns Platform monitoring, technical account...  ...intersection of logistics, ecommerce, analytics, and AI. Ready to Join Us? If you love solving technical... 
    Remote work
    Full time
    Flexible hours

    ShipScience

    Los Gatos, CA
    3 days ago
  •  ...infrastructure layer for real-time AI — the platform that gives AI...  ...Role We are hiring an IT Support Engineer to own frontline IT support...  ...pragmatic and low-friction) SaaS Administration and Collaboration...  ..., ideally in a fast-moving, remote-first environment Hands-on... 
    Remote work
    Flexible hours

    LiveKit

    San Francisco, CA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote AI SaaS Support Engineer. Be the first to apply!