Clerical Assistant 2

THE POSITION

Join the Pennsylvania State Police as a Clerical Assistant 2 and help support an agency that serves communities across the state. This role offers a chance to support important daily operations and keep key information flowing smoothly. Your work will help ensure that officers and staff have what they need to succeed. Step into a position where your efforts make a real difference every day.

DESCRIPTION OF WORK

This position supports many daily office functions that keep the Bureau of Liquor Control Enforcement, District Enforcement Office No. 9, Allentown, running smoothly. The role includes working with records, assisting callers, and helping maintain important systems and files.

As a Clerical Assistant 2, you will perform the following duties:

• Record Management: Enter and update complaints, citations, reports, and related information in multiple tracking systems
• Timekeeping Tasks: Maintain accurate leave and pay records and input data into the SAP system
• Travel Support: Arrange travel plans and enter all required information into the Concur Travel system
• Document Preparation: Type reports, letters, and other materials from handwritten or dictated sources
• Reception Duties: Screen calls, assist visitors, and direct individuals to the proper personnel
• Inventory Assistance: Help label, track, and update inventory records for equipment and supplies

I nterested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday thru Friday with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; o r
• An equivalent combination of experience and training.

Additional Requirements:

• Three (3) years or more of experience using Microsoft Word.
• Three (3) years or more of experience maintaining databases, spreadsheets, and logs.
• Three (3) years or more of experience preparing and formatting various correspondence, forms, and reports.
• Three (3) years or more of experience proofreading and editing various types of materials to ensure grammatical correctness and completeness.
• Three (3) years or more of experience working in a position that requires maintaining, updating, and purging files.
• Two (2) years or more of experience answering and assisting with incoming telephone calls.
• Two (2) years or more of experience utilizing various office equipment such as a personal computer, copying machine, facsimile machine, and postage meter.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass criminal history and background investigations if you do not have a current Pennsylvania State Police background on file.

How To Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicants own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Benefits

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See the total value of your benefits package by exploring our benefits calculator . Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. *Eligibility rules apply.

Commonwealth of Pennsylvania