Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Company parties
• Competitive salary

Our agency has been growing for 11+ years here in the Springs. We are looking to add more people to the team! Someone who can contribute to the growth of the agency as well as their own career. Our desire to is give you the opportunity to future your knowledge and abilities in sale and service. We provide the opportunity; we just need you to bring the energy!

ROLE DESCRIPTION:
As Account Representative for Sean McCorkle State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.