Desktop Support

*Description*
We are looking for a hands-on Desktop Support Technician to serve as the primary IT resource across five clinic locations in the Tallahassee and Pensacola regions. This is a highly visible, independent role where you will be the go-to person for clinical and administrative staff when technology issues arise. Given the healthcare environment, your ability to resolve issues quickly and professionally is critical.
*What You'll Be Doing*
* Providing on-site deskside support to physicians, nurses, and clinical staff across five regional clinic locations
* Handling escalated tickets from the Tier 1 help desk - hardware troubleshooting, software support, new hire setups, and equipment installs
* Working in network closets - understanding patch and panel layouts, coordinating with network teams
* Monitoring ticket trends by clinic and partnering with the corporate IT team to implement solutions
* Supporting imaging, deployments, terminations, and remote support as needed
* Documenting ticket detail thoroughly to support knowledge base development
* Traveling between clinic locations as needed, including sites in the Pensacola area
*What We're Looking For*
* 2-5 years of hands-on desktop or deskside support experience in a corporate environment
* Strong working knowledge of Windows 10, Active Directory, and Office 365
* Experience with ticketing systems and a track record of thorough documentation
* Comfortable working independently as the sole IT resource on site
* Valid driver's license and willingness to travel between clinic locations
* Outstanding customer service and communication skills - you'll be working with clinical staff in a fast-paced, high-stakes environment
*Nice to Have*
* Experience with Citrix, Freshservice, ManageEngine, Imprivata, or VPN tools
* ITIL, CompTIA, or Microsoft certifications
* Bachelor's degree in Computer Science or related field
* Healthcare IT experience
*Job Type & Location*
This is a Contract to Hire position based out of Tallahassee, FL.
*Pay and Benefits*The pay range for this position is $21.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision


* Critical Illness, Accident, and Hospital


* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available


* Life Insurance (Voluntary Life & AD&D for the employee and dependents)


* Short and long-term disability


* Health Spending Account (HSA)


* Transportation benefits


* Employee Assistance Program


* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Tallahassee,FL.
*Application Deadline*This position is anticipated to close on Jun 30, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.