***HIRING NOW*** Outpatient Service Rep III at Our Urgent Care Centers (North Sites)

Hiring Now: Outpatient Service Rep III

Greets patients and conduct his/her daily interactions in a way which demonstrates a positive organizational attitude modeling the organization's mission, vision, and values.

Professionally interviews patients obtaining complete and accurate financial and insurance information.

Verifies required authorizations as needed and professionally answers the telephone and routes call to the appropriate party.

Acts as a liaison between the facility, physician, insurance company and other healthcare agencies.

Handles collections of monies from patients at the time of registration.

Observes strict confidentiality in dealing with patients and patient information.

Schedules patient appointments and procedures, verifies pain management benefits, insurance coverage, and obtains authorization for all visits and/or special procedures for Sarasota Memorial Healthcare Systems.

Capable of assuming supervisory role in absence of office manager and excels in customer service.

A workplace built on excellence, growth, and support:

• Competitive benefits
• Tuition reimbursement
• Wellness programs
• Career advancement opportunities
• Employee travel and lifestyle perks
• Strong, supportive team culture
• Magnet-recognized nursing excellence

Our urgent care centers are open 7 days a week, 8am-8pm; evenings, weekends and holidays are required.

• Shifts: 8 hours, 10 hours & 12 hours
• Availability: full-time & PRN opportunities

Flexibility to work at all 7 of our urgent care locations is also required, however schedule location preferences will be taken into consideration.

Our 7 Urgent Care Locations:

Heritage Harbour

University Parkway

St. Armands

Bee Ridge

Stickney Point

Venice

South Venice

Join a healthcare team where you can grow your career while enjoying the Florida lifestyle you've always wanted.

Require a minimum of two (2) year's of experience in a customer service setting.

HS EQ: High School Diploma, GED or Certificate

Prefer previous college or vocational training.

Prefer the ability to type 30-40 wpm.

Prefer knowledge of medical terminology and third party payers, and computer literacy with windows based programs.

Prefer the ability to: establish and maintain effective working relationships; meet and communicate with the public in a courteous and professional manner, and handle difficult customers or situations.

Prefer the ability to function in multiple tasks, prioritize duties and demonstrate initiative and self-direction.

As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse.