Creative Services Specialist

Creative Services Specialist 

Non-Union Position
Communications Staff; Portland, Oregon (US-OR)

Hybrid schedule available for Oregon & Washington residents. 
Regular FT, Exempt
Posting # 5733

About Us:

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.

In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

NOTE:

This hybrid position is based at our headquarters in downtown Portland, Oregon. Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area. Employees are required to work onsite Tuesdays through Thursdays each week, with remote work flexibility on Mondays and Fridays, subject to business needs. This schedule supports collaboration, connection, and team engagement while providing flexibility for focused remote work.



 

Position Summary:

This Creative Services Specialist serves as a key creative partner, developing high-quality visual communications that engage employees, customers, community partners, and other stakeholders. The ideal candidate is both a strong designer with production skills and an effective project manager who can translate complex information into compelling, on-brand visual storytelling.

Essential Duties & Responsibilities:

• Design and produce high-quality print and digital communications, such as newsletters, presentations, reports, signage, digital graphics, and marketing materials
• Ensure consistent application of NW Natural's brand standards across all communication channels and company brands
• Collaborate with communications professionals, business partners, and external vendors to deliver projects from concept through production
• Manage multiple projects simultaneously while meeting deadlines and maintaining exceptional attention to detail
• Maintain and enhance templates, digital asset libraries, and other brand resources
• Assist with photography, video, and other multimedia projects as needed

Qualifications:

• Bachelor's degree in Graphic Design, Visual Communications, or equivalent experience
• 5+ years of professional graphic design experience in a corporate, agency, or in-house creative environment
• Advanced proficiency in Adobe Creative Cloud, including InDesign, Illustrator, and Photoshop
• Experience designing for print, digital, and presentation platforms, including PowerPoint
• Demonstrated ability to manage projects independently while supporting broader creative direction
• Proven visual design, typography, layout, and information-design skills
• Experience developing executive presentations and corporate communication materials
• Excellent project management, communication, and collaboration skills
• Ability to simplify complex information into clear and engaging visual content
• Solid understanding of pre-press and file preparation
• Experience with video, motion graphics, photography, multimedia production or AI is a plus

What we offer:

Health & Wellness –

• Rich health insurance benefits with competitive employer contribution
• Free access to an online wellness resources platform 

Work Life Balance -

• Up to 23 Vacation Days 
• 80 Hours of Sick Time 
• 10 paid holidays and 3 floating holidays
• 3 weeks paid parental leave
• Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth.
• 1500 sq foot exercise facility and secure bike room

Financial -

• Meaningful annual incentive bonus opportunity in addition to base salary
• Competitive 401K company contribution and match 
• 15% discount on NW Natural stock through Employee Stock Purchase Program
• Up to $5250 a year in tuition reimbursement
• Wellness incentive program

Discounts -

• 20% off natural gas service 
• Up to 30% discount at NW Natural Appliance Center
• TriMet Pass for all HQ employees
• Generous discounts with Verizon & AT&T Wireless

Base salary range: $88,700.00 - $126,350.00 per year, depending on qualifications

Annual Target Incentive: Level 3, 9.5% target
Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.

Application Process:   To be considered for this position, submit a complete electronic application including cover letter and resume via our website.

Deadline:  10/20/26

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

E-Verify Information
NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at View email address on us.fitly.work or View phone number on us.fitly.work.

NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.