Business Systems Analyst & Project Manager/Hybrid at UC San Diego San Diego, CA

Business Systems Analyst & Project Manager/Hybrid job at UC San Diego. San Diego, CA. Filing Deadline: Thu 8/14/2025 UC San Diego values equity, diversity, and inclusion. We encourage you to apply if you possess the needed licensure and certifications and have the qualifications and/or transferable skills for the role. This is an internal recruitment open to UCSD and UCSD Health System Staff only. Position will work a hybrid schedule with onsite at La Jolla and remote.

DESCRIPTION

UC San Diego Health Sciences is a Vice Chancellor area within the University of California San Diego. The organization comprises an academic enterprise with two professional schools (the School of Medicine and the Skaggs School of Pharmacy and Pharmaceutical Sciences) and a clinical enterprise with the UC San Diego Medical Center, the Jacobs Medical Center, the Sulpizio Cardiovascular Center, the Moores Cancer Center, the Shiley Eye Institute and Student Health, dedicated to patient care. Incumbent will independently be responsible for the execution of technical activities related to ServiceNow and SharePoint. Responsibilities include interfacing with School of Medicine departments, Skaggs School of Pharmacy and Pharmaceutical Sciences, ARC and VCHS AA to maintain, integrate, enhance and support service delivery and gather requirements for system and process enhancements. The focus will largely be on gathering functional and technical requirements by understanding complex business processes and designing solutions leveraging commercial off-the-shelf and custom-developed solutions. The incumbent will also develop training and provide support and audit of the Faculty and Academic Information Repositories.

MINIMUM QUALIFICATIONS

Seven (7) years of related experience or a Bachelor's degree in related area plus three (3) years of experience and/or equivalent experience/training. Thorough knowledge of business and process analysis functions. Thorough knowledge of related areas of IT, including application development, systems integration, infrastructure, databases, mobile and desktop user interfaces, and commodity IT solutions. Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture. In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creation and narrative description. Demonstrated ability to work with others from diverse backgrounds and collaborate effectively with management, supervisors, peers and co-workers to gain knowledge of work situations and adapt to changes in policies, procedures, regulations, business initiatives and technologies. Self‑motivated, works independently and as part of a team, meets deadlines and demonstrates problem‑solving skills. Broad knowledge relating to software design. Thorough knowledge of business processes and procedures; experienced using business process mapping tools (e.g., Visio, Lucid Charts). Demonstrated testing and test‑planning skills. Effective communication and interpersonal skills; ability to communicate technical information to technical and non‑technical personnel at various levels. Experience configuring out‑of‑the‑box functions and business‑rules workflow using third‑party SaaS applications (exclusively ServiceNow). Experience leading a team and recommending priority projects to management based on resources, timelines, output, expected ROI and end‑user impact analysis. Experience effectively presenting technical information to audiences ranging from entry level to director.

SPECIAL CONDITIONS

Employment is subject to a criminal background check. Employee must be available to work evenings and weekends. Employee must be available to travel as required. Annual Full Pay Range: $77,000 - $139,200 (will be prorated if appointment percentage is less than 100%). Hourly Equivalent: $36.88 - $66.67. Pay determination factors include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. If applicable, life‑support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online‑only certification is not acceptable. UC San Diego is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California’s Anti‑Discrimination Policy, please visit: #J-18808-Ljbffr Itlearn360