Digital Product Owner

Product Owner

As a Product Owner, you will be responsible for supporting a Product Manager in executing the vision for one or more digital products. Ideal candidates will have experience working in an agile framework on customer-facing website and e-commerce solutions. This position will have a strong role in planning new initiatives and user experience requirements, in partnership with designers, to drive new marketing channel improvements, sales growth and user experience gaps in digital to brick-and-mortar interactions.

Roles and Responsibilities

• Deliver on-time business results and customer value by serving as voice of the end-user/customer

• Create user experience visualizations/flows/diagrams.

• Break down epics and map user stories in collaboration with solution architects

• Document story details based on the epics after reviewing with development.

• Organize and optimize the value of the work done by development teams

• Continually track product performance to inform future work

• Translate the voice and needs of customer into user stories, engaging users as needed

• Create acceptance criteria and support the execution of UAT

• Engage in continuous discovery to understand customer needs

Job Description

• Leverage empirical and qualitative data to assess feature performance and inform prioritization

• Lead backlog grooming to refine and estimate story pointing.

• Determine tradeoffs involving customer value, cost, and speed to execution

• Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when

• Participate and at times lead core Agile meetings with one or more teams (Sprint Planning, Daily Stand-up, Demo, Retrospective, and Backlog Grooming)

• Coordinate and execute review sessions with key stakeholders

• Create test cases and support the execution of UAT.

• Interface with outside suppliers for: story reviews, design reviews, scrum meetings, etc.

Requirements

• 3+ years of relevant experience as Product Owner or Product Manager in 1 or more organizations; Digital or Software product experience preferred

• Experience taking high level strategic goals and effectively translating into specific product strategies and tactics

• Experience leading eCommerce and website user experience enhancements to deliver conversion and consumer engagement

• Experience defining recommendations and requirements through data driven decision making, including leveraging e-commerce analytics to identify and quantify improvement opportunities

• Experience working directly with business stakeholders

• Bachelor’s degree

• Experience with Jira or other related Agile management tools

• Experience with Agile development methodologies, user centered design and lean project processes

• Exceptional communication and stakeholder management skills

• Agile Certifications from Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) preferred

Good to Have

• Focus will be on the website ecosystem, inclusive of a headless CMS, SAP commerce and other 3rd party integrations.

• Familiarity with various SaaS solutions including CMS (content management systems), browse & search technologies, UGC (user generated content), TMS (translation management systems), AB testing, personalization experience management platforms, commerce platforms, profile & payment providers in addition to CRM & CDP integrations.

• Work will include supporting initiatives, building new capabilities & maintaining a high-quality, defect-free digital experience for the website, ecommerce business, marketing technology.