Lead, Quality Management Systems

Company Overview

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

Job Category

Quality

Position Summary

As a Lead in Quality Management Systems, you work across the organization to lead Bridgestone Americas’ business systems and support West (Europe) systems, ensuring services, processes, and facilities remain compliant with applicable certifications, standards, customer expectations, and regulatory requirements. This role manages critical systems, leads cross-functional audits, develops and delivers training with ongoing coaching, and supports continuous improvement initiatives. The ideal candidate builds strong partnerships at all organizational levels, executes plans to achieve goals, and brings a broad enterprise and customer-focused mindset.

Responsibilities

• Manage the system and development of standards which define the operational systems, procedures, specifications, and criteria to ensure product, process, quality, customer satisfaction, and regulatory compliance that represent Intellectual Property and knowledge assets belonging to Bridgestone while leading the enterprise governance and requirements for document management.

• Develop plans and lead leveraged resources to conduct effective internal audits of the business processes to assess risk, identify opportunities, and direct continuous improvement.

• Lead external third-party audits to sustain global certifications.

• Guide root cause analysis and effective corrective and preventive action implementation.

• Define and specify activities, processes, and standards to fulfill the quality system requirements for services and products.

• Develop and facilitate training, provide ongoing coaching for subject matter experts, and leveraged resources.

• Lead or support other various projects and activities as needed to provide business-quality system support across the enterprise.

• Ability to travel 25%.

Minimum Qualifications

• Bachelor’s degree with at least 5 years of related work experience; or 3 years with a master’s degree; or equivalent work experience.

• Experience or working knowledge of Quality Management Systems and related global standards.

• Problem-solving and root cause analysis experience utilizing quality tools, such as DMAIC, 5 Why, 8D, etc.

• Proficient in Microsoft Office 365 tools such as SharePoint, Power Automate, Power BI, Word, Excel, PowerPoint, OneNote, Teams, Visio.

• Excellent written and verbal communication skills.

• Proven project management skills to efficiently balance workload and competing priorities.

• Ability to build relationships, work collaboratively and drive consensus at all levels of the organization.

• Strong eye and attention to detail.

Preferred Qualifications

• ISO9001 Auditor or Lead, trained or certified.

• IATF16949 Auditor or Lead, trained or certified.

• ISO17025 Auditor or Lead Auditor, trained or certified.

• Six Sigma trained or certified.

• Strong analytical, problem-solving, and decision-making skills.

• Ability to work and lead in a fast-paced environment with little supervision.

• Ability to collaborate and influence without authority at all levels of the organization and globally.

• Ability to professionally present information to top-level executives and cross-functional teams.

• Expected to work in the Nashville office according to company policy. Current requirement is a hybrid model requiring three set days in the office (Tuesday, Wednesday, Thursday) and two flexible days either remote or office (Monday, Friday).

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.

• The opportunity to develop and grow, through training and regular mentorship.

• Corporate Social Responsibility activities.

• A truly global, dynamic and challenging work environment.

• Agility and work/life effectiveness and your long-term well-being.

• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.