Senior VP- Administration

Senior Vice President, OPWDD Residential Services

Reporting to Chief Clinical and Housing Officer, the Senior Vice President, OPWDD Residential Services, will oversee all programs and operations in the residential division, ensuring the seamless delivery and integration of quality supports and services to enable persons supported to achieve their individual personal outcomes towards maximizing their quality of life. The SVP is responsible for ensuring that quality supports are delivered in a regulatory and fiscally responsible manner adhering to the internal budget guidelines as well as regulations of state oversight agencies.

Duties, Responsibilities, and Essential Functions

• Collaborates with Chief Housing and Clinical Officer to develop and implement the organization's strategic plan for the residential services.
• Sets goals and leads efforts to ensure progress and evaluates results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization.
• Provides direct oversight of the staffing budget and utilization of all assigned programs, ensuring that digital budgetary tools and systems correctly reflect the full-time equivalents required for each program
• Provides supervision, guidance and direction to all assigned team members on an ongoing basis. Ensuring all team members are fulfilling their roles and responsibilities and addresses performance issues through improvement plans or corrective action measures.
• Collaborates with Chief Housing and Clinical Officer to ensure all residential staff are engaged in a clearly identified learning plan that best positions them to succeed in their roles. This includes on-site training guide requirements, ongoing adherence to agency and LMS opportunities as well as a minimum training expectation of key management personnel.
• Work with all operating and other support divisions to design measurably effective strategies to evaluate the effectiveness of our service delivery.
• Broaden our relationships with the business community, legislators and other key stakeholders. Will maximize the use of internal resources by interfacing with other colleagues and departments to ensure the effective and efficient oversight of a division.
• Manages annual operating budgets identifying strategies to maximize efficiencies.
• Maximizes the use of internal resources by interfacing with other colleagues and departments to ensure the effective and efficient oversight of the Residential Programs.
• Ensures adequate supervision and services are provided based on the needs of the individuals served for the respective programs.
• Ensures that emergency situations are addressed in accordance with established policies and procedures ensuring timely communication of such situations.
• Provides necessary support to assigned locations/programs including but not limited to employee's shortages, natural disasters, individual related emergencies, weather, etc.
• Participates in state, regional, and local planning as it pertains to program development as requested.
• Ensures that all required documentation (paper and electronic) are completed/processed appropriately, in a timely manner meeting quality and compliance thresholds.
• Performs other duties as assigned.

Responsibilities of All FREE Employees

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.

• Complies fully with FREE's confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.

• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.

• Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.

• Meets all job requirements and stays in compliance.

• Adheres to FREE's standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

Responsibilities of FREE Employees in Leadership/Management Positions:

• Ensures compliance with FREE policies, procedures, and operating standards.

• Implements a continuous quality improvement process for department services and administrative functions.

• Assists in the development, implementation and administration of Human Resources policies and programs including compliance with Equal Employment Opportunities and Affirmative Action Programs.

Qualifications

• Education: Master's Degree in human services required

• Experience: At least 10 (ten) years of management experience in the health and human services field

• Knowledge, Skills, Competencies, and Abilities: Demonstrated competency in all state, local, federal regulations and agency policies relevant to the operation of the division Fluent in OPWDD and OMH regulations and other state government entities required to sufficiently operate the division Strong communication, project management, financial management, contract management, problem solving and event planning skills Ability to formulate and sustain positive working relationships with colleagues Computer literacy required, familiarity with Microsoft Office Suite Must be able to motivate, lead and coach others Must be efficient, well organized, and have excellent communication skills Ability to work independently and as part of a team Ability to be on call

Work Environment

This role is performed in-person, in a typical office setting; travel between FREE Network and other relevant locations required.

Physical Requirements

• Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours).

• Employee is required to effectively communicate both verbally and in writing.

• Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets.

• Employee might be required to lift/move light items.

Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE.