Akron - Science Learning Center Student Desk Attendant (FWS)

Student Course Mentor/Tutor

Join Our Team as a Biology, Microbiology, or Anatomy & Physiology Student Course Mentor/Tutor! Do you enjoy biology, microbiology, or anatomy and physiology? Do you enjoy helping others succeed in their studies? If so, the Science Learning Center has an exciting opportunity for you to become a Student Course Mentor/Tutor! Why This Role is for You - Make an Impact: Help your peers understand challenging concepts and achieve their academic goals. - Build Your Skills: Develop valuable communication, leadership, and teaching skills to enhance your future career. - Flexible Hours: Work around your class schedule with a position tailored to your academic commitments. - Collaborative Environment: Join a supportive team dedicated to student success.

The Science Learning Center (SLC) is seeking a Student Desk Attendant to serve as the first point of contact for students utilizing SLC services. This role focuses on welcoming students, managing front desk operations, and supporting a structured, professional learning environment. The desk attendant plays a key role in connecting students to tutoring services and ensuring smooth daily operations.

Schedule Requirements

• Availability between Monday-Thursday 10:00 a.m. – 7:00 p.m.
• 10–20 hours per week
• Combination of daytime and at least one evening shift preferred
• May include coverage during peak times (midterms/finals)

What You'll Do

• Provide one-on-one and group tutoring for biology, microbiology, or anatomy and physiology courses.
• Create a welcoming and encouraging space for students to thrive academically.
• Break down complex topics using clear, engaging teaching methods.
• Collaborate with faculty and team members to continuously improve the learning experience.
• Offer constructive feedback to help students overcome challenges and build confidence.
• Greet students and provide a welcoming, professional environment
• Assist students with SLC check-in procedures (e.g., Starfish or designated system)
• Direct students to appropriate tutoring resources and services
• Answer general questions about SLC operations, schedules, and services
• Monitor the front desk area and maintain an organized, professional space
• Support scheduling and coordination of tutoring sessions as needed
• Communicate effectively with tutors and SLC staff regarding student needs
• Assist with basic administrative tasks (sign-in tracking, resource organization, etc.)
• Help maintain a quiet, respectful learning environment

What We're Looking For

• Enthusiasm for biology-related courses with a strong understanding of the material.
• Great communication and interpersonal skills.
• Ability to explain concepts clearly and make learning approachable.
• Organized and reliable, with strong time management abilities.
• Previous tutoring experience is a plus, but not required.
• Commitment to creating a positive learning atmosphere.
• Minimum Qualifications
• Current student in good academic standing
• Strong communication and interpersonal skills
• Professional, reliable, and organized
• Comfortable interacting with a diverse student population
• Basic computer skills (email, online systems, data entry)
• Preferred Qualifications
• Experience in customer service, front desk, or student support roles
• Familiarity with campus systems (e.g., Starfish, Brightspace)
• Strong time management and multitasking skills
• Ability to remain calm and professional in a busy environment
When Applying, Be Sure to Include the Following:
• Faculty/Staff Referral Letters: If you've been referred by a faculty/staff member, include their letter as part of your additional items or references.
• Cover Letter: Brief, less than one page explanation of how you meet the qualifications for the role and how this position will help you grow your skills.
• Resume: Highlight your relevant coursework, experiences, and skills.

This position is a federal work study position. If you do not already know your eligibility for the Federal Work Study Program, please submit a Federal Work Study Request form to the Financial Aid office before applying for this position.

Ability to communicate with others, listening skills, and the ability to use the current textbook to assist students.

Desk attendants are critical to maintaining the SLC as a welcoming and effective learning space. This role requires strong professionalism, attention to detail, and the ability to support both students and staff.

In order to improve hiring efficiency, be more responsive, and help us find the best candidates, Stark State has implemented the use of a few recruiting tools, such as Humanly (formerly Qualifi) and Skill Survey. You may hear from us through one of these platforms during the recruitment process.

Humanly (formerly Qualifi) is a cloud-based phone interviewing platform. Think of this like traditional phone interviews, but faster – allowing us to be more responsive to you, the applicant.

Checking candidates' references for multiple top candidates provides a valuable means of verifying skills and experience represented in resumes and interviews. SkillSurvey Reference®, a cloud-based, data-driven solution allows us to access relevant feedback from references provided by our candidates. The chosen references receive job-specific surveys on at least 26 critical behaviors and skills. These behavioral competencies have been scientifically studied and have been shown to correlate with work outcomes.

Stark State College utilizes E-Verify to ensure compliance with applicable employment eligibility laws. E-Verify is an electronic system used to confirm the employment eligibility of new hires. This process will be conducted in accordance with I-9 verification and will be done promptly upon hire for all incoming employees. To understand what E-Verify is and how it works please visit E-Verify.

Please note: Candidates selected for employment must either reside in Ohio or be willing to relocate to Ohio.

Should you have any questions regarding your application or our recruiting and hiring process, please reach out to View email address on click.appcast.io.