Parent Orientation Program Coordinator

Overview

Utah State University is seeking a highly organized and student-centered professional to join the Student Orientation and Transition Services (SOTS) team. The Parent Orientation Program Coordinator will support Parent and Family Programs at Utah State University by coordinating communications events and engagement initiatives for parents and supporters of prospective incoming and current students. This position serves as a key point of contact for families helping them navigate the student experience while developing programs managing communications and collaborating with campus partners to enhance family engagement and student success. The Coordinator will assist with program logistics technology platforms student staff supervision and continuous improvement efforts across parent and family Parent Orientation Coordinator will work with prospective and incoming parents helping them through orientation and the transition to Utah State.

We are passionate about Utah State University its land-grant mission and helping students find their path to higher education. Our office centers its work around four core values: impact growth connection and innovation. As a benefitted USU employee you will receive: 14.2% of gross income paid to a retirement account 13 paid holidays per year 22 vacation days per year 12 days of sick leave per year excellent health and dental insurance long-term and short-term disability insurance and tuition reduction benefits. Explore the full list of benefits at and deliver parent and family programs services and engagement initiatives that support families of prospective incoming and current students across the Utah State University system.

Develop schedule and manage communications for parents and supporters through email web and other communication platforms to ensure families receive timely and accurate information. Plan and execute parent and family events including orientation programs family engagement activities and other university-sponsored initiatives. Serve as a primary point of contact for parents and supporters responding to inquiries and connecting families with appropriate campus resources and services. Collaborate with university departments and campus partners to develop resources communications and programming that support student success and family engagement. Maintain and update program content across websites communication platforms and orientation systems to ensure information is current accurate and accessible. Utilize technology platforms and data tools to manage programs monitor engagement evaluate outcomes and inform continuous improvement efforts. Assist with the hiring training supervision and development of student employees supporting parent and family programs. Support sponsorship partnership and outreach efforts that enhance parent and family engagement opportunities. Collect and analyze feedback from families and campus stakeholders to identify needs assess program effectiveness and recommend improvements. Represent Student Orientation and Transition Services at university events presentations and outreach activities. Perform other duties and special projects as assigned. Qualifications

Minimum Qualifications: Bachelors degree andoneyear of progressively responsible related experienceor an equivalent combination of education and experience. Experiencecontributing toprograms projects or communication plans. Preferred Qualifications: Experience with parent and family programs or a related field at an educational institution. Experiencemanaging communication strategies acrossdifferentpopulations. Experience with CRM systems communication platforms or orientation software (e.g. ADG CampusESP Blackthorn). Knowledge Skills and Abilities: Skill in connecting authentically and communicating effectively with students and their families. Strong understanding of student development theory onboarding best practices and transition programming with the ability to apply these concepts in designing effective support for various populations. Excellent written and verbal communication skills that support clearaccurate and audience-appropriate messaging. Skill in communicating confidently and professionally with associate deans faculty administrators and staff. Ability to process recall and accurately apply detailed technical information across varied scenarios. Required Documents

Along with the online application please attach: Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV Cover letter to be typed/pasted at the end of your application Answer the following question within the application:

What qualifications or experience would you bring to the role

**Document size may not exceed 10 MB.** Advertised Salary

$45670 plus excellent benefits ADA

Employees usually work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions (such as typing). Occasionally during outdoor events incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. Incumbents may be required to lift push and/or pull objects up to 50 pounds and be required to walk and/or stand for long periods of time. University Highlights

As Utahs student-centered land-grant research university Utah State University expands opportunity and strengthens communities across the state through learning discovery extension and engagement. Founded in 1888 USU now holds two Carnegie distinctions: R1 status for very high research activity and the Carnegie Community Engagement Classification. Its innovative research and scholarship is grounded in reciprocal partnerships with local regional and global communities advancing knowledge and serving the public good across Utah the nation and the world. With over 50 world-class research facilities and the nations second-oldest undergraduate research program USU prepares students to become active civically engaged leaders who can address critical societal challenges.

USU enrolls over 29800 students both online and in person at locations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years USU Extension has served and engaged Utahns serving every county in the state.

Competing at the NCAA Division I level in 16 sports USU is a proud member of the Pac-12 Conference which it joined July 1 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025-26 with five teams advancing to postseason play. This tradition of excellence extends to the classroom where 232 student-athletes earned academic honors and to the community where USU ranked second nationally in Division I service hours with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected valued and supported and where diversity of thought and culture are cultivated. We seek to recruit hire and retain people from all walks of life who will champion excellence in education research discovery outreach and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when it named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA coordinator in the Office of Human Resources at or .

*updated 10/26 Notice of Non-discrimination

In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:

Civil Rights & Title IX Office Old Main Room 405 1475 Old Main Hill Logan UT 84322

For further information regarding non-discrimination please visit or contact:

U.S. Department of Education Denver Regional Office

U.S. Department of Education Office of Assistant Secretary for Civil Rights

*updated 08/2026 Required Experience: IC