Manager, Housekeeping & Janitorial Services

Job Title: Manager, Environmental Services

FLSA Status: Exempt, Salaried

Location: New York, NY

Worksite Status: Onsite

We're Beam Living, a multi-family residential property management company that elevates, oversees, and supports communities throughout New York City. A Blackstone-owned portfolio company, our goal is to create fulfilling places to work, live and grow. We believe in leaving people and places better than we found them, which is why the communities we own and operate are some of the most exciting, vibrant, and iconic in New York City.

As for our team? We are a group of passionate people who believe in making every day better than yesterday. It's who we are. We put people first because we know that's how you create incredible communities. We value relationships and know how to balance work with life, but we are also relentless in our pursuit of doing things for the better.


We're on a mission to make city life happier - want to join us? Since you got this far, we're assuming the answer is, "absolutely." So, here's what you can expect:


As a Manager on the Environmental Services team, you'll be responsible for maintaining the highest level of cleanliness possible to impact the Quality of Life (QoL) of residents. You will manage, supervise and support a team of porters and/or sanitation, focusing on team morale, empowerment, and development and communicate effectively with inspectors/assistant managers, and team members, led by example, and promote cultural responsibilities within the department.

As a member on our team, you should be:

• A passionate person who believes in helping others win by providing the resources and development necessary to grow.
• An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
• An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team's objectives.
• Authentic. Bring your best self to work, let's do something amazing.
• Flexible knowing and expecting that things change and that's what makes our business stronger.

What you will do:

• Manage, supervise and support a team of porters and sanitation workers at Peter Cooper Village StuyTown, an 80 acre multifamily community in the heart of Manhattan.
• Conduct regular performance evaluations of team members based on cleanliness standards.
• Responsible for maintaining the highest level of cleanliness possible to positively impact the Quality of Life for our residents.
• Routinely inspect buildings, walkways, amenities and sanitation routes to ensure cleanliness and safety.
• Manage special initiatives such as snow removal during weather events or deep cleanings for special events.
• Conduct weekly payroll and manage payroll budget for 50-60 team members, including managing overtime approvals, vacation requests and holiday schedules.
• Procure supplies and equipment needed to ensure team effectiveness while staying within budget.
• Regularly evaluate and refine operational procedures to enhance efficiency, reduce waste and improve outcomes.
• Partner with and support other departments to achieve common goals and accomplish special projects.
• Communicate effectively with inspectors and team members to inform, direct and instruct.
• Critically analyze procedures and assignments to achieve greater efficiency.
• Coach and counsel Assistant Managers, expose them to all areas of operation and create a succession plan for growth.
• Lead by example by living all cultural responsibilities within department to promote them through leadership up to boots-on-the-ground team members.
• Be an ambassador of the property by answering resident questions and be generally helpful while always representing our cultural responsibilities.
• Additional duties may be assigned by your Supervisor.

What you should have:

• Deep understanding (2-4 years+) of relevant leadership experience.
• 5-8 years of experience within Janitorial Services, Housekeeping Services, Custodial Services, Environmental Services, Building Services or Cleaning Operations.
• A track record of developing a team and enhancing a culture always moving towards a better outcome today.
• A desire to grow and take on ever increasing responsibility.
• A strong desire to make a positive impact on the lives of others.
• A willingness to respond to emergency situations no matter the time of day.
• A valid Driver's License must be enrolled in the New York State License Event Notification Service (LENS) program.
• Ability to use tablet-based work order program to complete assigned work orders.
• Basic - Intermediate understanding of Microsoft Suite, familiarity with iAuditor/Safety Culture, MRI / Yardi property management system (PMS).
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills.
• Ability to adapt to new technologies and learn quickly in a fast-paced environment.
• Able to multi-task under high pressure in a fast-paced environment.
• Ability to work outside of the normal scope of daily operational hours.
• Good time management and organizational skills.
• Able to lift and carry heavy items (up to 50 lbs.).

What we offer:

We know that if we take care of our team, everything else will fall into place. We aren't perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.

Base Salary: $100,000 - $110,000

Exact compensation may vary based on skills, experience & location.


Benefits: Beam provides a variety of benefits to team members, including health insurance coverage eligibly on your first day of work, retirement savings plan, paid parental leave, educational assistance, mental health resources, paid holidays and paid time off (PTO).

A few of the people you will work with:

Siobhan

Kevin

Gregory

Daniel

Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.

To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.