COORDINATOR, CUSTOMER SERVICE ENROLLMENT

Job Title

Support Staff for Enrollment Services

Job Description

Applications will be received until August 7, 2026. If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org.

About this job: Supports individuals, teams and/or departments through facilitating and regulating a series of activities and work streams. Carries out specific tasks based on established procedures, to ensure a broader set of priorities and objectives are met. Primary focus on execution of assigned tasks in a specific area of responsibility, with a non-technical scope and a high degree of customer service.

What DPS Offers You:

• A culture that values equity, accountability, integrity, collaboration and fun with a shared vision that every learner thrives.
• Salary range $42,234 - $50,681. Click here for more information on compensation for these roles.
• In addition to competitive compensation, DPS has other total reward offerings such as; time off, health and wellness benefits, and PERA retirement.

What You'll Do:

• Serve as a primary point of contact for families by responding to phone and email inquiries related to the SchoolChoice process and enrollment in Denver Public Schools.
• Assist families in navigating the online SchoolChoice application, ensuring clarity and ease throughout the process.
• Provide accurate and timely information on SchoolChoice procedures, key deadlines, school options, residency-based priorities, and transportation availability.
• Maintain accurate student records through data entry in systems such as Infinite Campus and SchoolChoice.
• Support Round 1 enrollment efforts by conducting outreach to transitioning students and families via phone, email, and in-person engagement at schools, offices, and community events.
• Assist walk-in families with enrollment questions and application support, delivering high-quality customer service.
• Participate in occasional evening and weekend events to support enrollment initiatives and community engagement.
• Provide administrative support and perform data clean-up tasks to ensure accuracy and efficiency within Enrollment Services.
• Other duties assigned.

What You'll Need:

• High School Diploma/GED - Required
• One (1+) plus years of customer service - Required
• Knowledge of Google products, including Gmail, Calendar, Drive, Docs, Sheets, and Slides
• Effective time management and organizational skills
• Effective communication skills
• Strong attention to detail
• Effectively handle multiple demands and competing deadlines
• The ability to take responsibility for one's own performance
• Work collaboratively with others on a team
• High degree of integrity in handling confidential information
• Lead for racial and educational excellence and work to dismantle systems of oppression and inequity in our community, along with believing in and supporting all students so they feel seen and heard with access to high quality education.
• Live and work with a permanent home address in Colorado while working with us.
• Have the ability with or without accommodations to meet the physical demands of the position.

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Students First. Integrity. Equity. Collaboration. Accountability. Fun

About Us

Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation. DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students. DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the state in terms of student academic growth. Learn more at dpsk12.org.