Inside Sales Manager

About Vyne

Vyne is a healthcare technology company connecting providers, payers, and patients through secure health information exchange and intelligent communication management. Operating across two specialized business units - Vyne Medical and Vyne Dental - the company serves more than 800 hospitals and health systems, 84,000 dental offices, and 800+ health plans and payers across the United States. Vyne Medical helps hospitals and health systems automate clinical and operational workflows, reduce denials, and accelerate revenue cycle performance, while Vyne Dental empowers dental practices and payers with end-to-end revenue acceleration tools that streamline claims, attachments, and patient payments. Together, they share a single mission: replacing fragmented, paper-based healthcare processes with modern, integrated technology that saves time, reduces costs, and improves outcomes for everyone involved.

At Vyne, you'll work alongside people who are passionate about what they do and genuinely invested in each other's success. The company is remote-first, offering flexibility and work-life balance that employees consistently value. Whether you're solving complex healthcare challenges or collaborating across teams, the work here is meaningful and the people make it worth showing up for.

Description

• Title of Position: Inside Sales Manager
• Organizational Relationship : Reports to Vice President of Sales
• Job Family: Sales
• Managerial Responsibilities: Direct
• Classification: Exempt / Full-Time
• Location Considerations: Strong preference for candidates residing in Georgia, Utah, Wisconsin, and Indiana

General Summary

We are seeking a driven and strategic Sales Manager to lead a team of account executives focused on expanding Vyne Dental's footprint in the dental technology market. The Sales Manager will be responsible for meeting revenue goals, implementing sales strategies, and coaching their team to exceed performance targets. This role is ideal for a high-energy leader with a passion for driving growth in a collaborative and results-oriented environment.

Duties & Responsibilities

Team Leadership and Development :

• Lead, mentor, and develop a team of account executives to achieve and exceed individual and team sales quotas.
• Conduct regular coaching sessions and provide ongoing training to ensure the team is knowledgeable about Vyne Dental's product suite and value proposition.
• Foster a positive, collaborative, and high-performance culture, inspiring team members to excel.

Sales Strategy and Execution :

• Develop and execute a data-driven sales plan to achieve quarterly and annual revenue targets.
• Analyze sales metrics and identify opportunities to optimize the sales process, improve win rates, and reduce sales cycle time.
• Work closely with the VP of Sales to align sales strategies with company objectives, ensuring growth and market penetration.

Performance Management :

• Set clear performance expectations and goals for each team member; hold them accountable to metrics like quota attainment, deal conversion rates, and pipeline health.
• Identify underperforming team members and implement performance improvement plans as needed.
• Recognize and reward high performers, promoting a culture of excellence and accountability.

Sales Process and Best Practices :

• Ensure consistent adoption of Vyne Dental's sales processes, including prospecting, qualifying leads, conducting product demos, and closing deals.
• Implement and monitor the use of tools like Domo Chili Piper, and CRM systems to streamline workflows and gain insights into team performance.
• Collaborate with top-performing sellers to document best practices and ensure these are adopted across the team.

Collaboration and Communication :

• Partner with Marketing, Product, and Customer Success teams to enhance cross-functional alignment and support the overall sales strategy.
• Provide feedback to the product team based on customer insights and market trends, helping to inform product development.

Education, Knowledge, Skills, & Abilities

• Minimum of 5 years of experience in sales, preferably in the dental or healthcare industry.
• 5+ years of experience in B2B sales, preferably in the dental, healthcare, or technology sector.
• Proven success in a sales leadership role, with a track record of meeting or exceeding revenue targets.
• Strong interpersonal and communication skills, with the ability to inspire and lead a team.
• Proficiency with sales tools such as CRM systems and sales engagement tools.
• Highly analytical with a data-driven approach to decision-making.
• Ability to thrive in a fast-paced, evolving environment and adapt to new challenges and opportunities.
• Ability to travel as needed to meet with clients and attend industry events.

PHYSICAL DEMAND:

The role primarily involves prolonged periods of sitting while working at a computer, which includes tasks such as making calls, participating in virtual meetings, and conducting product demonstrations. While the job is sedentary, it's important for remote sales representatives to take regular breaks to stand, stretch, and move around to avoid the potential negative health impacts of extended sitting. Additionally, they may occasionally need to set up and organize their home office environment, which could involve light lifting and rearranging of equipment. Overall, the physical demands are low but maintaining good ergonomic practices and incorporating movement into the daily routine is essential for overall health and well-being.

WORK ENVIRONMENT:

A home office or a dedicated workspace within their residence. This environment should offer a high degree of flexibility and autonomy, allowing individuals to customize their setup to suit their comfort and productivity needs. Essential tools include a reliable computer, high-speed internet connection, a quality headset for clear communication, and access to necessary sales and communication software. The setting should be quiet and free from distractions to facilitate focused work and professional virtual interactions with clients and team members. The remote nature of the job also necessitates strong self-discipline and time-management skills to balance work responsibilities with potential home-related interruptions. Overall, the work environment is characterized by comfort, flexibility, and the ability to create a personalized, efficient workspace.

SECURITY ROLE / RESPONSIBILITY:

• Protected Health Information ("PHI"): This position may have access to and be responsible for the security of PHI/PI on an incidental basis.
• Human Resource Information: This position may have access to and be responsible for the security of information including salary, insurance, reviews, resumes.
• Financial Admin: This position may have access to and be responsible for the security of financial administrative accounts and corporate accounts.
• Application Admin: This position may have access to and be responsible for securely administering user access to corporate applications.

Vyne provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetics, or veteran status. In addition to federal law requirements, Vyne follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Use of Artificial Intelligence and Automated Tools in Hiring. Vyne Dental may use artificial intelligence and automated tools to help review, screen, evaluate, and organize applications and interviews for this and other roles. These tools assist our hiring team and support human review; they are not the sole basis for hiring decisions. We do not use ZIP code or similar location data as a proxy for any protected characteristic. Interviews may be recorded and summarized with the help of these tools. Depending on your state or locality, you may have additional rights - including to notice, to an alternative (non-automated) process, to human review of a decision, to an accommodation, or to request deletion of certain information. To ask questions, request an alternative, or exercise any of these rights, contact View email address on click.appcast.io.