3 East Certified Nursing Assistant - BWFH

Unit Secretary

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the supervision of the Nursing Director and as a member of the Unit Based Patient Care Team, the unit secretary performs a wide range of secretarial duties and coordinates unit/floor procedure to ensure professional and efficient operation of the department in providing quality patient care. Performs the following duties to support unit operations and coordination of resources including but not limited to, answering unit phones, collaborating with health care team members and other departments, scheduling patient tests and appointments, maintaining all medical records, initiating and tracking unit requests, coordinating discharges, transfers, and admissions proactively to assure efficient operation and management of resources on the unit. Demonstrate the knowledge and skills necessary to provide indirect patient family centered care appropriate to the age of the patients served on assigned unit. Responsible for receiving visitors and responding to needs of patients and family members. Does this position require Patient Care? No

Essential Functions

Provision of a Safe Environment - Assists in maintaining a safe environment and intervenes appropriately.

Service - Ensures patient and family member's needs and expectations are met in a timely and caring manner.

Organizational Ethics - Maintains and promotes the mission and values of the organization.

Management of Resources/supplies and unit based needs - Orders, expedites and distributes unit, clerical and patient care supplies as directed by the Nursing Director to assure par levels required of efficient operations.

Management of Information - Answers, coordinates and manages all phone calls to the unit in consultation with the charge nurse.

Collaborative Interdisciplinary Care - Interacts with all members of health care team to provide interdisciplinary patient family centered care.

Patient/Family Education - Receives and orients visitors to unit/department in a professional manner, projecting a positive public image with use of the C.A.R.E. standards.

Competency - Maintains compliance with hospital, unit secretary specific competencies.

Quality Improvement - Understands unit specific quality indicators.

Patient Care - Responds to patient and family care by answering patient call lights and telephone in a timely manner.

Grade 130

Qualifications

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Nursing Assistant/Patient Care Technician [CNA/PCT] - Data Conversion - Various Issuers required and HeartSaver CPR AED - American Heart Association (AHA) required Experience Knowledge, Skills and Abilities - Certified Nursing Assistant or current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation. - Staff adheres to all I C.A.R.E. Standards. - Successful completion of an approved nursing assistant training program. - Ability to effectively speak, read and write using the English language. - Ability to pass clinical competency, basic math and reading testing. - Ability to perform basic math calculations and measurements, in order to measure height and weight, intake and output and calorie counts. - Ability to accurately interpret and utilize basic medical terminology and abbreviations. - Ability to enter and retrieve computerized information. - Physical ability to push, transfer, and pull heavy loads throughout assigned shift. - Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served. - Effective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff. - Organizational skills to set priorities and efficiently complete assigned work. - Ability to manage stress related to patient care issues, and changing hospital climate and personnel issues.

Additional Job Details (if applicable)

3 East - 36 Hour Nights. (3) 12 Hour Shifts. Every Other Weekend and Holiday Requirements.

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$18.56 - $27.58/Hourly

Grade

SF1130

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.