Team Leader

Nonna's Good Life Pizza For All

Nonna's Good Life Pizza For All offers many great benefits! Benefits include: Employee Meals, Competitive Pay, Flexible Schedule, Paid Vacation, Health Insurance, 401k Plan with Company Match.

Job Summary:

Leads a shift by managing and developing crew members to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard DIY operating policies and procedures.

Essential Responsibilities:

Lead crew members on shifts, including assigning tasks, providing feedback and training

Know and support appropriate personnel policies, labor laws and safety procedures

Execute all security procedures

Hold the customer as the most important priority at all times

Make customers really happy; resolve customer complaints/issues

Empowers crew members to make sure all customers leave happy

Communicate customer feedback to management

Educate customers on products offered

Complete all required training

Adhere to all uniform and grooming standards

Take accountability for understanding all in store marketing promotions

Execute new product rollouts including selling to customers and product execution

Utilize cash control procedures

Assist in training of new crew members

Lead crew members to open, transition and close shifts

Manage and organize the line and delegate duties to crew members

Work the line as needed

Uphold standards for product quality