Remote SaaS Support Specialist (Tier 1) — Troubleshooting
Granum
Atlanta, GA
- Remote job
Granum is seeking a Customer Support Specialist (T1) to handle tier‑1 inquiries for our SaaS products across the US and Canada through a remote-friendly role, with an Atlanta, GA office as a reference point. You will diagnose and troubleshoot customer issues, escalate bugs, and contribute to knowledge bases. You will also provide feedback to improve support processes and collaborate cross‑functionally to deliver timely solutions. #J-18808-Ljbffr Granum
Vacancy posted 1 day ago
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