Remote Tier 1 Support Specialist — Zendesk & ServiceNow
Hypori, Inc.
- Remote job
Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff. Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication. #J-18808-Ljbffr Hypori, Inc.
- A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting... .... Candidates should have 1-5+ years of experience in... ...ticketing systems like ServiceNow or Zendesk. This position offers...Remote jobZendeskServicenow
$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this... ...and accurate records. Support remote and on-site users across various locations... ...tools and ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) is a plus. A+...Remote workZendeskServicenowHourly payContract workWork at office- ...local presence with the support and expertise of a... ...The Technical Support Specialist, Tier 1 serves as the first point... .... This position is remote and located in the... ...Desk ticketing systems (ServiceNow, Freshservice, Jira Service Management, Zendesk, or similar) Competencies...Remote workZendeskServicenowWork at officeLocal areaShift work
- Help Desk / IT Support Specialist (Remote Opportunities) Location: Remote - U.S. Based Candidates... ...Typical Responsibilities Provide Tier 1 / Tier 2 technical support to internal... ...tickets using help desk platforms such as ServiceNow, Zendesk, or Jira Document solutions and...Remote jobZendeskServicenow
- ...developing AI-powered robots to support humanity in every facet of... ...facility, providing tier 1-3 support to all end users... ...reliable collaboration with remote teammates Manage endpoint security... ...experience (Jira Service Management, ServiceNow, Zendesk, or similar) Proven ability...Remote workZendeskServicenowPermanent employmentLocal area
- MacStadium is seeking a Tier 1 Support Specialist to enhance customer support as their client base grows... ...technical support, familiarity with Zendesk, and the ability to communicate effectively... ...-technical stakeholders. The role is remote-first, offered with competitive salary...Remote workZendesk
- ...for a motivated and tech-savvy individual to fill a Support Specialist position in our organization. The Tier 1 Support Specialist is responsible for providing... ...working in a ticketing system (i.e. ConnectWise, Halo, Zendesk) a plus Working knowledge of MS Office products...ZendeskCasual work
- Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first point of contact for users experiencing technical issues.... ...applications Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, Jira Service Management) is a plus Strong problem‑...ZendeskServicenow
- ...visually and effectively. As a remote-first and globally distributed... ...non-designers; therefore, our support team sits as a key gatekeeper... ...24/7 support model. At least 1 year of experience in supporting... ...with working in Hubspot/Zendesk, Slack, Google Suite etc. Comfortable...Remote workZendeskFull timePart timeLocal areaMonday to FridayShift workWeekend work
- ...Job Title: Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions... ...of Sale software), Zendesk! or Fresh Desk, Slack, CRMs... ...combine highly trained remote teammates with secure,...Remote workZendeskWork from home
- ...End User Support Specialist What You’ll Do The End User Support Specialist... ...issues in both onsite and remote work environments.... ...education and experience. 1–3 years of experience providing... ...such as Freshservice, ServiceNow, Jira, or Zendesk. Familiarity with networking...Remote workZendeskServicenowFull timeImmediate start
- ...on time. What you will do Our Tier 1 Specialists complete basic customer requests, assist... ...improve operational processes and customer support experiences. Job Responsibilities:... ...applications such as Salesforce, Zendesk, or similar tools Experience with automotive...Zendesk
$63.3k - $129.7k
## Cloud Support EngineerHanover, MD, USApply NowFind out how well... ...:**CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer... ...connectivity issues (i.e. AppGate) for remote end-users* Perform initial... ...ticketing platforms such as Zendesk, ServiceNow, Jira Service Management, or...Remote workZendeskServicenowContract workWork experience placementFlexible hours- ...benefits starting day 1 through Insight Global... ...Analyst or Technical Support (1-2+ years) onsite support... ...experience as well as remote support Experience... ...Cherwell, Freshdesk, ServiceNow, Zendesk Demonstrated support... ...looking for an onsite Tier 2 Service Desk Analyst...Remote workZendeskServicenowHourly payLocal area
$20 - $25 per hour
...Leasing Inc. is hiring for a Customer Support Specialist Tier 1 As a Customer Support Specialist Tier... ...headquarters in Odessa, Florida, with occasional remote work flexibility. We are prioritizing... ...such as Salesforce Service Cloud, Zendesk, or a similar SaaS ticketing system...Remote workZendeskHourly payTemporary workWork experience placementCasual workLocal areaFlexible hoursShift workNight shiftAfternoon shift$30 - $37 per hour
...looking for an onsite Tier 2 Service Desk... .... The Service Desk supports roughly 3000+ end users... ...of a virtual Tier 1, a virtual Tier 2... ...not limited to Zoom Remote support toolsets... ...ticketing system (such as ServiceNow) to classify,... ...Freshdesk, ServiceNow, Zendesk Demonstrated...Remote workZendeskServicenowHourly payLocal areaShift work- ...Providing advanced technical support, the full-time Tier 2 Support Specialist will manage incident resolution and... ...applications, and infrastructure in a remote setting. Key responsibilities... ...networks, and applications Familiarity with ITSM tools such as ServiceNow...Remote workServicenowFull time
- ...Description The Physical Security Support Specialist is the first point of... ...issues with a goal of remote resolution, including... ...alarm systems, Hugs, etc. 1-3 years’ experience in a... ...with ticketing systems like Zendesk, Freshdesk or others. ServiceNow experience is a plus....Remote workZendeskServicenow
- A technology service provider is seeking a Tier 1 Technical Support Specialist - Entry Level in Tempe, AZ. The role includes following customer support protocols, troubleshooting technical issues, and maintaining excellent communication with clients. Candidates should have...Remote jobContract work
- ...Help Desk Specialist I (Tier 1 Agent) Zen Strategics, a Titan Technologies... ...Help Desk Specialist I to support the Customs and Border Protection... ..., documenting incidents in ServiceNow, and escalating complex... ...login and PIV card issues Remote access, VPN, and DHS Workplace...Remote workServicenowFor contractorsWork at officeNight shiftRotating shift
$18 per hour
Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus... ...environment Preferred: Experience with Zendesk, Richpanel, or similar platforms...Remote workZendeskHourly payFull timeTemporary workMonday to FridayAfternoon shift- StaffSource is seeking an Endpoint Administrator I to handle Tier 1 tickets, support client endpoints, and contribute to projects aimed at... ...skills. This hybrid role involves three in-office days and two remote days per week. The position offers competitive benefits, including...Remote workWork at office2 days per week
- Aventiv Technologies is looking for a full-time Remote Tier 1 Support Representative to handle incoming customer calls and provide troubleshooting solutions. This role requires strong customer service skills and the ability to work independently while managing multiple...Remote jobFull timeWork at office
- MaziCTools is seeking a part-time Tier 1 Customer Support contractor to provide remote service to clients in online leadership development programs. Responsibilities include supporting users via various communication channels, troubleshooting issues, and ensuring excellent...Remote jobPart timeFor contractors
$48.1k - $76.16k
Technology Support Specialist Tier 1 Blue Springs School District, 2025-2026 School Year. Position Summary The position of Technical Support Specialist... ...setup and teardown for presentations. Assists users via remote connection for troubleshooting workstation issues. Attends...Remote workFull timeWork visa- ...Managed IT Services (MSP) Level 1 Technician to join our team.... ...for providing technical support and services to small to medium... ...Responsibilities Technical Support: Provide remote and on‑site technical support... ...such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation...Remote workZendeskServicenow
- ...To support ABA practice owners, the full-time Practice Support... ...records while working remotely. Key responsibilities Serve... ...Required qualifications 1-2 years of experience in... ...ticketing systems such as Zendesk, Salesforce, Jira, or ServiceNow Highly organized with the...Remote workZendeskServicenowFull time
- IT Support Specialist Location: Austin, TX, primarily on-site About Furnished... ...Platforms, ranking us #1 in the Real Estate... ...in Austin, TX (our HQ) and remote opportunities available, we... ...ITSM/ticketing tools (Jira, ServiceNow, Zendesk, etc.). Strong written communication...Remote workZendeskServicenowFull timeFor contractorsWork at officeWork from homeRelocationFlexible hours
$18 per hour
...Help Desk Specialist I – Tier 1 Are you ready to enhance your skills and... ...Intelligence & Operations Support (MIOS) could be the place for... .../service requests in ServiceNow, documenting all actions performed... ...login and PIV card issues; remote VPN/DHS Workplace...Remote workServicenowFor contractorsWork at officeNight shiftRotating shiftWeekend work- ...Technical Recruiter for a long-term contract position in Elk Grove, California. This entry-level role focuses on providing Tier 1 remote technical support, troubleshooting desktop and device issues, and managing incident tickets. Candidates should have a high school diploma...Remote jobLong term contract
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