Remote Tier 1 Support Specialist — Zendesk & ServiceNow
Hypori, Inc.
- Remote job
Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff. Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication. #J-18808-Ljbffr Hypori, Inc.
- A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting... .... Candidates should have 1-5+ years of experience in... ...ticketing systems like ServiceNow or Zendesk. This position offers...Remote workZendeskServicenow
$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this... ...and accurate records. Support remote and on-site users across various locations... ...tools and ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) is a plus. A+...Remote workZendeskServicenowHourly payContract workWork at office- ...Job Summary: The Support Technician, Tier I serves as the first point of contact... .... Familiarity with remote desktop tools and basic networking... ...IT training preferred). ~1+ year of experience in a... ...a ticketing system (e.g., Zendesk, ServiceNow, or similar) is a plus....Remote workZendeskServicenowWork at office
- ...local presence with the support and expertise of a... ...The Technical Support Specialist, Tier 1 serves as the first point... .... This position is remote and located in the... ...Desk ticketing systems (ServiceNow, Freshservice, Jira Service Management, Zendesk, or similar) Competencies...Remote workZendeskServicenowWork at officeLocal areaShift work
- .... (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This... ...to end users via phone, email, remote support, and in person.... ...help desk ticketing system such as ServiceNow, Jira, Zendesk, or similar. ~ Strong customer...Remote workZendeskServicenowPermanent employmentTemporary workWork experience placementWork at officeLocal area
- ...apply for the Desktop Support Specialist role at BrioHealth... ...Billerica, as well as to remote team members across... ...Responsibilities Provide Tier I and Tier II... ...support tools (e.g., ServiceNow, Zendesk, TeamViewer, etc.). Relevant... ...60,000.00-$72,000.00 1 day ago Desktop...Remote workZendeskServicenowPermanent employmentFull timeTemporary workFor contractorsWork at office
$30 - $33 per hour
...Asia seeks an onsite Tier 2 Service Desk... .... The Service Desk supports roughly 3,000 end users... ...as a virtual Tier 1, a virtual Tier 2... ...ticketing system (e.g., ServiceNow) to classify,... ...skills. Onsite and remote technical support experience... ..., ServiceNow, or Zendesk. Support enterprise...Remote workZendeskServicenowHourly payLocal areaShift work- ...Job Title: Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions... ...of Sale software), Zendesk! or Fresh Desk, Slack, CRMs... ...combine highly trained remote teammates with secure,...Remote workZendeskWork from home
- ...are seeking a Desktop Support Technician to provide technical... ...Provide Level 1 and Level 2 desktop support... ...connectivity, and remote access solutions. Manage... ...using ITSM tools such as ServiceNow. Escalate complex... ...Service Management, or Zendesk. Knowledge of desktop imaging...Remote workZendeskServicenowWork at office
- ...customer‑focused Help Desk Support Specialist to provide technical assistance... ...a ticketing system (e.g., Zendesk, ServiceNow, etc.). Maintain knowledge... ...Qualifications Experience: 1-2 years of help desk or... ...development opportunities Remote work options (if applicable...Remote workZendeskServicenowWork at office
- ...range of clients. Position Overview The Tier 1 Technical Support Specialist provides first‑level support to... ...Experience with ticketing systems (e.g., Zendesk, Freshdesk, Jira) is a plus. Soft... ...on business needs. Work Location [Remote/On‑site] as per company policy. Why...Remote workZendeskShift workNight shift
$70k - $90k
...application process. End User Support Specialist Regular Full-Time Bedford,... ...issues in both onsite and remote work environments.... ...education and experience. 1–3 years of experience providing... ...such as Freshservice, ServiceNow, Jira, or Zendesk. Familiarity with networking...Remote workZendeskServicenowFull timeImmediate start$18 per hour
...Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus... ...Preferred: Experience with Zendesk, Richpanel, or similar platforms...Remote workZendeskHourly payFull timeTemporary workMonday to FridayAfternoon shift- ...Boundless is hiring for an IT Support Specialist I! Boundless is a non-profit... ...attitude. Familiarity with remote desktop applications and help desk software (e.g., Zendesk, ServiceNow). Ability to work in a team... ...changing situations. Minimum 1 year work experience in a...Remote workZendeskServicenowWork experience placementImmediate startFlexible hours
- ...Role We're looking for an IT Support Specialist (Tier I) to serve as a frontline point... ...\'s ticketing system (e.g., ServiceNow, Freshservice, Monday, Trello) and remote support tools to assist employees... ...g., ServiceNow, Freshservice, Zendesk, or similar platforms)...Remote workZendeskServicenowWork at office
- ...Aureon is seeking a Tier 1 Technical Support Representative for a remote position in Wisconsin. The role involves providing telephone, e-mail, and chat support to customers, ensuring a high level of service and satisfaction. Responsibilities include troubleshooting...Remote work
- ...Aureoncontactcenter is seeking a Tier 1 Technical Support Representative for a fully remote position in Wisconsin. The ideal candidate will provide top-notch support via phone, email, and chat, addressing customer inquiries and troubleshooting hardware and software issues...Remote work
$20 - $25 per hour
...Leasing Inc. is hiring for a Customer Support Specialist Tier 1 As a Customer Support Specialist Tier... ...headquarters in Odessa, Florida, with occasional remote work flexibility. We are prioritizing... ...such as Salesforce Service Cloud, Zendesk, or a similar SaaS ticketing system...Remote workZendeskHourly payTemporary workWork experience placementCasual workLocal areaFlexible hoursShift workNight shiftAfternoon shift- ...Kloud9 IT is seeking a Tier 1 Technical Support Specialist to provide first‑line support to customers and internal users. You will troubleshoot, diagnose, and resolve basic issues while maintaining clear communication and documentation. You will handle tickets via phone...Remote work
- ...Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical frontline... ...Experience with enterprise ticketing tools such as ServiceNow Familiarity supporting government, trade, or large-scale...Remote workServicenowWork at officeNight shiftRotating shift
- ...HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a... ...Desk Technicians use remote assistance to assist customers... ..., modified and closed in ServiceNow; problems/requests that... ...or GED. Microsoft Office Specialist (Access, Excel,...Remote workServicenowPermanent employmentWork at officeWorldwideMonday to FridayShift workNight shift
- ...customer-first approach. Major Goals & Responsibilities As a Support Specialist Tier 1, you will work in an end-user help desk environment that... ...work directly with its customers to provide comprehensive remote support for their technology needs. Candidates should know...Remote workFull timeWork experience placementWork at officeMonday to Friday
- ...Please learn more about us on Job Title: Tier 1 Help Desk / Application Support Specialist Location: Alert IT Solutions Inc. 6900 Main... ...skills ~ Experience using ticketing systems (ServiceNow, Jira, Zendesk, etc.) ~ Ability to document issues and troubleshooting...ZendeskServicenowContract work
$45k - $60k
...Managed IT Services (MSP) Level 1 Technician to join our team... ...for providing technical support and services to small to medium... ...Technical Support : Provide remote and on-site technical support... ...systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation...Remote workZendeskServicenowWork at officeLocal areaFlexible hours- ...Customer Service Representative - Tier 1 Remote/Hybrid if local to Maryland Join us at Sparksoft... .... Provide Tier 1 service desk support for insurance issuers, Agents and Web... ...experience in a ticketing system (i.e., ServiceNow, Salesforce, Remedy). A minimum of 1...Remote workServicenowWork at officeLocal areaImmediate startFlexible hours
$30k - $40k
...Title Tier 1 IT Service Desk Support Specialist Location Remote Salary Range $30k - $40k - commensurate with the candidate's skills, experience, location, and qualifications. About this position iWorks Corporation is seeking a Tier 1 IT Service Desk Support Specialist...Remote workContract work$18 per hour
...Overview Help Desk Specialist I – Tier 1 Remote Are you ready to enhance your skills and build... ...Military, Intelligence & Operations Support (MIOS) could be the place for you! Join... ...incidents/service requests in ServiceNow, documenting all actions performed and...Remote workServicenowFor contractorsWork at officeNight shiftRotating shiftWeekend work- Role Overview The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation... ...clients, collaboration tools) Ability to use remote support tools and ticketing systems (e.g., ServiceNow, Zendesk) Knowledge of basic cybersecurity practices,...Remote workZendeskServicenow
- ...The IT Support Analyst will play an essential role in the IT... ...providing end‑user support (Tier 1), with occasional Tier 2... ...Suite Experience with remote monitoring and management... ...Experience with ticketing systems (e.g., Zendesk, Jira Service Desk, ServiceNow) #J-18808-Ljbffr...Remote workZendeskServicenowWork at office
- ...About The Role We are looking for a Tier 1 Tax Support Specialist to provide a broad spectrum of support to our customers and partners. You are... ...Experience using customer support platforms such as Intercom, Zendesk, Salesforce, or similar CRM/ticketing systems . ~...ZendeskFull timeSeasonal workShift work
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