Remote Tier 1 Support Specialist — Zendesk & ServiceNow
Hypori, Inc.
- Remote job
Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff. Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication. #J-18808-Ljbffr Hypori, Inc.
- A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting... .... Candidates should have 1-5+ years of experience in... ...ticketing systems like ServiceNow or Zendesk. This position offers...Remote jobZendeskServicenow
- ...SkillBridge participant to join their Customer Support team. This role involves assisting with Tier 1 support activities using ServiceNow and Zendesk, providing hands-on exposure to... ...communication is essential. The role is remote, providing a great opportunity to gain experience...Remote jobZendeskServicenow
- ...Tier 1 Frontline & Execution Team Support Operations Location: Remote Employment Type: Full Time Role Purpose The Frontline & Execution Team serves as the first... ...experience (Toast, PAR, NCR Aloha, etc.) Zendesk experience Slack and multi-channel support experience...Remote workZendeskFull timeShift work
$60k - $64k
...Summary: The Help Desk Specialist (Tier 1-2) is responsible for... ...and second-level technical support to end users across the organization... ...365, Active Directory, and remote desktop tools.... ...management systems (e.g., ServiceNow, Zendesk, Jira Service Desk). Strong...Remote workZendeskServicenowContract workWork at office$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this... ...and accurate records. Support remote and on-site users across various locations... ...tools and ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) is a plus. A+...Remote workZendeskServicenowHourly payContract workWork at office- ...local presence with the support and expertise of a... ...The Technical Support Specialist, Tier 1 serves as the first point... .... This position is remote and located in the... ...Desk ticketing systems (ServiceNow, Freshservice, Jira Service Management, Zendesk, or similar) Competencies...Remote workZendeskServicenowWork at officeLocal areaShift work
- Help Desk / IT Support Specialist (Remote Opportunities) Location: Remote - U.S. Based Candidates... ...Typical Responsibilities Provide Tier 1 / Tier 2 technical support to internal... ...tickets using help desk platforms such as ServiceNow, Zendesk, or Jira Document solutions and...Remote jobZendeskServicenow
- ...The Commercial Technology Support Specialist will serve as the primary owner... .... This role provides Tier‑1 triage, data quality support... ...counterparts. This is a fully remote contract role (U.S. or... ...Service Cloud, email‑to‑case, Zendesk, ServiceNow, etc.). Strong analytical...Remote jobZendeskServicenowLong term contractContract work
- ...IT Support Technician Specialist The IT Support Technician Specialist is the... ...Office, store locations, and remote workers, ensuring smooth... ...the primary contact for Tier 1 and other basic support... ...ticketing systems (Spiceworks, Zendesk, ServiceNow, Freshservice, etc.)....Remote workZendeskServicenowFull timeWork at officeHome officeMonday to FridayFlexible hours
- ...Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time... ...on resolving Level 1 and Level 2 technical... ...engineering or higher-tier support teams. If you... ...Jira Service Desk ServiceNow Diagnose and resolve...Remote workZendeskServicenowFull time
$45k - $55k
...communities we serve. The IT Support Specialist plays a critical role... ..., you will provide Tier 2/3 technical support... .... This is a remote position and may require... ...Pennsylvania and within 1-hour of the... ...support systems such as Zendesk, ServiceNow, or ConnectWise Experience...Remote workZendeskServicenowHourly payWork at officeLocal areaMonday to Friday$50k - $65k
....S. Recognized as the #1 Distributed Generation Developer... ...The job of the IT Support Specialist - Tier 1 is to provide initial technical... .../ endpoint management Remote support tools... ...administration Ticketing systems (ServiceNow, Jira, Zendesk) Certifications...Remote workZendeskServicenowTemporary workPart timeWork experience placementSummer workWork at officeLocal areaFlexible hours2 days per week3 days per week- ...developing AI-powered robots to support humanity in every facet of... ...facility, providing tier 1-3 support to all end users... ...reliable collaboration with remote teammates Manage endpoint security... ...experience (Jira Service Management, ServiceNow, Zendesk, or similar) Proven ability...Remote workZendeskServicenowPermanent employmentLocal area
$60k
...What you will do Our Tier 1 Specialists complete basic customer requests, assist... ...improve operational processes and customer support experiences. Job Responsibilities... ...applications such as Salesforce, Zendesk, or similar tools Experience with...ZendeskFull time- Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first point of contact for users experiencing technical issues.... ...applications Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, Jira Service Management) is a plus Strong problem‑...ZendeskServicenow
- ...visually and effectively. As a remote-first and globally distributed... ...non-designers; therefore, our support team sits as a key gatekeeper... ...24/7 support model. At least 1 year of experience in supporting... ...with working in Hubspot/Zendesk, Slack, Google Suite etc. Comfortable...Remote workZendeskFull timePart timeLocal areaMonday to FridayShift workWeekend work
$25 - $30 per hour
...looking for a Help Desk / IT Support Specialist to join our US team. You... ...cracks. This is a fully remote position open to candidates... ...tickets through tools like Zendesk, Jira, or ServiceNow and make sure every one of... ...Are Looking For At least 1 year of experience in IT...Remote workZendeskServicenow- ...Posting Template Position Title: Tier 2 Support Specialist Location: Remote (In the U.S) Other... ...the escalation point between Tier 1 service desk teams and Tier 3 engineering... ...such as VistA, VES, VA.gov services, ServiceNow, and enterprise tools System & Application...Remote workServicenowPermanent employmentContract workTemporary workMonday to FridayFlexible hours
$50k - $65k
...Frontline Tier 1 Help Desk It Support We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1... ...support ~ Experience with a ticketing system such as Zendesk or ServiceNow ~ An understanding of Active Directory and M365 ~ Excellent...ZendeskServicenowLive outWork at officeLocal area- ...Information Technology Technician 1 Beusa_Field - The... ...for providing first-tier technical support and performing routine maintenance... .... Ability to travel to remote fleet sites as needed.... ...ticketing systems (e.g., ServiceNow, Jira, Zendesk) and remote support tools....Remote workZendeskServicenowFull timeWork at officeMonday to FridayShift workWeekend workAfternoon shiftEarly shift
- ...Job Title: Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions... ...of Sale software), Zendesk! or Fresh Desk, Slack, CRMs... ...combine highly trained remote teammates with secure,...Remote workZendeskWork from home
- ...seeking two hands-on IT Support Analysts to provide high-... ...role will focus primarily on Tier 1 support with exposure to... ...users both in person and remotely, ensuring a positive customer... ...ticketing systems such as Zendesk, Jira Service Desk, ServiceNow, or similar platforms. ~...Remote workZendeskServicenowFull timeWork at officeLocal areaShift work
- ...Managed IT Services (MSP) Level 1 Technician to join our team... ...for providing technical support and services to small to medium... ...Technical Support : Provide remote and on-site technical support... ...systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation...Remote workZendeskServicenowWork at officeLocal area
$30 - $37 per hour
...looking for an onsite Tier 2 Service Desk... .... The Service Desk supports roughly 3000+ end users... ...of a virtual Tier 1, a virtual Tier 2... ...not limited to Zoom Remote support toolsets... ...ticketing system (such as ServiceNow) to classify,... ...Freshdesk, ServiceNow, Zendesk Demonstrated...Remote workZendeskServicenowHourly payLocal areaShift work$25 - $37 per hour
...the HR Shared Services Specialist , you will serve as the... ..., and customer-focused support across core HR processes... ...more complex cases to Tier 2 or Centers of Excellence... ...timely, accurate Tier 1 HR support by... ...case management tools (ServiceNow and Dayforce preferred)...ServicenowHourly payWork at office- A technology service provider is seeking a Tier 1 Technical Support Specialist - Entry Level in Tempe, AZ. The role includes following customer support protocols, troubleshooting technical issues, and maintaining excellent communication with clients. Candidates should have...Remote jobContract work
$18 per hour
Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus... ...environment Preferred: Experience with Zendesk, Richpanel, or similar platforms...Remote workZendeskHourly payFull timeTemporary workMonday to FridayAfternoon shift- MaziCTools is seeking a part-time Tier 1 Customer Support contractor to provide remote service to clients in online leadership development programs. Responsibilities include supporting users via various communication channels, troubleshooting issues, and ensuring excellent...Remote jobPart timeFor contractors
$48.1k - $76.16k
Technology Support Specialist Tier 1 Blue Springs School District, 2025-2026 School Year. Position Summary The position of Technical Support Specialist... ...setup and teardown for presentations. Assists users via remote connection for troubleshooting workstation issues. Attends...Remote workFull timeWork visa$45k - $130k
...Position Purpose The Product Support Specialist is responsible for... ...for handling Level 1 requests, maintaining... ...technical issues via Zendesk ticketing system as well as Slack and Teams remote support, both synchronously... ...(e.g., Zendesk, ServiceNow, Jira, or similar) to...Remote workZendeskServicenowWork experience placementLocal areaShift work
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