Remote Tier 1 Support Specialist — Zendesk & ServiceNow
Hypori, Inc.
- Remote job
Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff. Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication. #J-18808-Ljbffr Hypori, Inc.
- ...MSP) that specializes in supporting credit unions with... ...to join our team as a Tier 1 Technical Support Specialist! What You'll Do: The... ...system issues via phone or remote access. You’ll play a... ...Halo). Other examples: Zendesk, ZOHO CRM, ServiceNow, etc. CompTIA A+ certification...Remote workZendeskServicenowFlexible hours
- IT Support- Tier 1/2 (Austin - South) Hybrid Schedule (4 days onsite & 1 day remote) We are seeking a customer-focused Service Desk Technician... ...2 technical support through Zendesk, phone, email, remote... ...ticketing systems such as Zendesk, ServiceNow, Jira Service Management, or...Remote workZendeskServicenowWork at office
- ...local presence with the support and expertise of a... ...The Technical Support Specialist, Tier 1 serves as the first point... .... This position is remote and located in the... ...Desk ticketing systems (ServiceNow, Freshservice, Jira Service Management, Zendesk, or similar) Competencies...Remote workZendeskServicenowWork at officeLocal areaShift work
- .... (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This... ...to end users via phone, email, remote support, and in person.... ...help desk ticketing system such as ServiceNow, Jira, Zendesk, or similar. ~ Strong customer...Remote workZendeskServicenowPermanent employmentTemporary workWork experience placementWork at officeLocal area
$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this... ...and accurate records. Support remote and on-site users across various locations... ...tools and ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) is a plus. A+...Remote workZendeskServicenowHourly payContract workWork at office- ...apply for the Desktop Support Specialist role at BrioHealth... ...Billerica, as well as to remote team members across... ...Responsibilities Provide Tier I and Tier II... ...support tools (e.g., ServiceNow, Zendesk, TeamViewer, etc.). Relevant... ...60,000.00-$72,000.00 1 day ago Desktop...Remote workZendeskServicenowPermanent employmentFull timeTemporary workFor contractorsWork at office
- ...Please learn more about us on Job Title: Tier 1 Help Desk / Application Support Specialist Location: Alert IT Solutions Inc. 6900 Main... ...skills ~ Experience using ticketing systems (ServiceNow, Jira, Zendesk, etc.) ~ Ability to document issues and troubleshooting...ZendeskServicenowContract work
- What You’ll DoThe End User Support Specialist delivers high-quality... ...issues in both onsite and remote work environments.• Diagnose... ...education and experience.• 1-3 years of experience providing... ...such as Freshservice, ServiceNow, Jira, or Zendesk.• Familiarity with...Remote workZendeskServicenowFull timeImmediate start
$45.76k - $58.24k
...value prior experience in an MSP or IT support setting, ideally supporting small to... ...Responsibilities: We provide remote and on-site technical support to small... ...Management MCP SMB ServiceNow SharePoint Zendesk More: We are TeamLogic IT, and...Remote workZendeskServicenowFull timeWork at office- The HT Group is seeking an IT Support - Tier 1/2 in Austin, TX. This hybrid role combines four days onsite with one remote day, supporting roughly 1,100 users across office, warehouse... ...onboarding/offboarding and ticketing via Zendesk. Prioritize excellent customer service and...Remote workZendeskWork at office
$30 - $33 per hour
...Asia seeks an onsite Tier 2 Service Desk... .... The Service Desk supports roughly 3,000 end users... ...as a virtual Tier 1, a virtual Tier 2... ...ticketing system (e.g., ServiceNow) to classify,... ...skills. Onsite and remote technical support experience... ..., ServiceNow, or Zendesk. Support...Remote workZendeskServicenowHourly payLocal areaShift work$18 per hour
...Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus... ...Preferred: Experience with Zendesk, Richpanel, or similar platforms...Remote workZendeskHourly payFull timeTemporary workMonday to FridayAfternoon shift- ...About The Role We are looking for a Tier 1 Tax Support Specialist to provide a broad spectrum of support to our customers and partners. You are... ...Experience using customer support platforms such as Intercom, Zendesk, Salesforce, or similar CRM/ticketing systems . ~...ZendeskFull timeSeasonal workShift work
- ...Job Title: Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions... ...of Sale software), Zendesk! or Fresh Desk, Slack, CRMs... ...combine highly trained remote teammates with secure,...Remote workZendeskWork from home
- ...benefits starting day 1 through Insight Global... ...Analyst or Technical Support (1-2+ years) onsite support... ...experience as well as remote support Experience... ...Cherwell, Freshdesk, ServiceNow, Zendesk Demonstrated support... ...looking for an onsite Tier 2 Service Desk Analyst...Remote workZendeskServicenowHourly payLocal area
- Overview Tier 1 Help Desk Representative (Japanese language) - IT/... ...bilingual role in the Customer Support and Troubleshooting department... ...-time, direct hire position. Remote work begins after the 90-day probationary... ...remote support tools (e.g., Zendesk, Jira, TeamViewer, or...Remote workZendeskFull timeMonday to FridayShift work
$40k
Customer Support Onsite - Plano, TX Full-time Be the first point of contact for Antera... ...We are seeking a Software Support Specialist - Tier 1 to join our Customer Support team in our... ...with ticketing systems such as Jira or Zendesk. Experience in the Promotional Products...ZendeskFull timeWork at officeMonday to FridayShift work- ...Job Title: Technical Support Specialist- Tier 1 Status : Full-time, On-site Department: Technology Position Summary The Tier... ...Experience utilizing ITSM/ticketing tools (e.g., Jira, ServiceNow, Zendesk, Freshdesk). · Experience supporting users in...ZendeskServicenowFull timeTemporary workImmediate startHome officeVisa sponsorshipShift workAfternoon shiftEarly shift
- ...Boundless is hiring for an IT Support Specialist I! Boundless is a non-profit... ...attitude. Familiarity with remote desktop applications and help desk software (e.g., Zendesk, ServiceNow). Ability to work in a team... ...situations. Minimum 1 year work experience in a technical...Remote workZendeskServicenowWork experience placementImmediate startFlexible hours
- ...Tier 1 Support Specialist At RESTORE-Skills, we're not just a company; we're a movement. We're transforming how therapy and skill-building services... ..., NJ A distraction-free work-from-home space for your remote days Prolonged periods of sitting at a desk and working...Remote workWork at officeLocal areaWork from homeFlexible hours3 days per week
- ...friendly, and timely technical support. In this helpdesk-focused... ...applications Provide remote and on‑site support; elevate... ...in a related field or 1-3 years of equivalent hands... ...ticketing platforms (e.g., ServiceNow, Jira Service Management, Zendesk) and basic reporting/...Remote workZendeskServicenowWorldwide
- FEI Systems is seeking a Production Support Specialist, Tier 1 for the LTSS Maryland project. This remote role serves as the primary contact for LTSS Maryland customers, handling calls, emails, and first-level issue review within a deadline-driven team. You will collaborate...Remote job
$24 per hour
...Job Summary The IT Support Specialist I provides first-line technical... ...peripherals) Provide on-site and remote support, including... ...or equivalent required ~1–2 years of IT support, help... ...Experience with ticketing systems (ServiceNow, Zendesk, or similar) Strong...Remote workZendeskServicenowHourly payFull timeTemporary workWork at officeLocal area- ...Round Rock, TX is seeking a Help Desk professional to provide Tier 1 and Tier 2 support in a fast-paced center. You will analyze and resolve... ...using their systems. You will configure client equipment remotely when needed, escalate unresolved problems to higher tiers,...Remote job
- ...without access to proper care and support. From comprehensive case... ...looking for a production support specialist who shares our commitment to... ...Support Specialist, Tier 1 will serve as a primary point... ...documentation Location: Remote Status: Full-time position...Remote workFull timeFor contractorsWork experience placementShift work
- ...Job Description Job Description Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical support... ...Experience with enterprise ticketing tools such as ServiceNow Familiarity supporting government, trade, or large-scale...Remote workServicenowWork at officeNight shiftRotating shift
- ...Job Description Description: The Tier 1 Technical Support Engineer is a critical role in supporting... ...cross-functionally, especially in a remote environment An excellent... ...using a ticketing system (Salesforce, ServiceNow, Jira, etc.) ~ Ability to gather logs...Remote workServicenow
$45k - $60k
...Managed IT Services (MSP) Level 1 Technician to join our team... ...for providing technical support and services to small to medium... ...Technical Support : Provide remote and on-site technical support... ...systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation...Remote workZendeskServicenowWork at officeLocal areaFlexible hours- ...Job Description Help Desk Specialist I (Tier 1 Agent - External) Background... ...Antonio, TX Primarily remote, within commuting distance... ...required14160 Personal Computer Support Technician• Serve as 24x7x36... ...Experience with ServiceNow or enterprise ticketing tools...Remote workServicenowWork at officeRotating shiftAfternoon shift
- ...Description Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level... ...while providing Tier 2 desk side and remote support in a fast-paced environment... ...resolutions, and support activities in ServiceNow. Maintain and organize project...Remote workServicenowWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Tier 1 Support Specialist — Zendesk & ServiceNow. Be the first to apply!
- retail support associate New York, NY
- support services associate New York, NY
- product support specialist New York, NY
- sales support specialist New York, NY
- peer support specialist New York, NY
- entry level IT support specialist New York, NY
- senior IT support specialist New York, NY
- integration support specialist New York, NY
- support specialist remote New York, NY
- IT support specialist New York, NY


