Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Tier 1 Support Specialist — Zendesk & ServiceNow

Hypori, Inc.

New York, NY
  • Remote job

Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff. Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication. #J-18808-Ljbffr Hypori, Inc.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote Tier 1 Support Specialist — Zendesk & ServiceNow in New York, NY vacancy
  • A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting...  .... Candidates should have 1-5+ years of experience in...  ...ticketing systems like ServiceNow or Zendesk. This position offers... 
    Remote job
    Zendesk
    Servicenow

    Belle Lynn Sourcing LLC

    Lynn, MA
    1 day ago
  •  ...SkillBridge participant to join their Customer Support team. This role involves assisting with Tier 1 support activities using ServiceNow and Zendesk, providing hands-on exposure to...  ...communication is essential. The role is remote, providing a great opportunity to gain experience... 
    Remote job
    Zendesk
    Servicenow

    Hypori

    New York, NY
    20 hours ago
  •  ...Tier 1 Frontline & Execution Team Support Operations Location: Remote Employment Type: Full Time Role Purpose The Frontline & Execution Team serves as the first...  ...experience (Toast, PAR, NCR Aloha, etc.) Zendesk experience Slack and multi-channel support experience... 
    Remote work
    Zendesk
    Full time
    Shift work

    Tendril

    United States
    3 days ago
  • $60k - $64k

     ...Summary: The Help Desk Specialist (Tier 1-2) is responsible for...  ...and second-level technical support to end users across the organization...  ...365, Active Directory, and remote desktop tools....  ...management systems (e.g., ServiceNow, Zendesk, Jira Service Desk). Strong... 
    Remote work
    Zendesk
    Servicenow
    Contract work
    Work at office

    Goldbelt Apex, LLC

    Rockville, MD
    1 day ago
  • $28 - $30 per hour

     ...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this...  ...and accurate records. Support remote and on-site users across various locations...  ...tools and ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) is a plus. A+... 
    Remote work
    Zendesk
    Servicenow
    Hourly pay
    Contract work
    Work at office

    Phaxis

    New York, NY
    4 days ago
  •  ...local presence with the support and expertise of a...  ...The Technical Support Specialist, Tier 1 serves as the first point...  .... This position is remote and located in the...  ...Desk ticketing systems (ServiceNow, Freshservice, Jira Service Management, Zendesk, or similar) Competencies... 
    Remote work
    Zendesk
    Servicenow
    Work at office
    Local area
    Shift work

    National Christian Foundation

    Alpharetta, GA
    4 days ago
  • Help Desk / IT Support Specialist (Remote Opportunities) Location: Remote - U.S. Based Candidates...  ...Typical Responsibilities Provide Tier 1 / Tier 2 technical support to internal...  ...tickets using help desk platforms such as ServiceNow, Zendesk, or Jira Document solutions and... 
    Remote job
    Zendesk
    Servicenow

    Belle Lynn Sourcing LLC

    Lynn, MA
    1 day ago
  •  ...The Commercial Technology Support Specialist will serve as the primary owner...  .... This role provides Tier‑1 triage, data quality support...  ...counterparts. This is a fully remote contract role (U.S. or...  ...Service Cloud, email‑to‑case, Zendesk, ServiceNow, etc.). Strong analytical... 
    Remote job
    Zendesk
    Servicenow
    Long term contract
    Contract work

    EVERSANA

    New York, NY
    4 days ago
  •  ...IT Support Technician Specialist The IT Support Technician Specialist is the...  ...Office, store locations, and remote workers, ensuring smooth...  ...the primary contact for Tier 1 and other basic support...  ...ticketing systems (Spiceworks, Zendesk, ServiceNow, Freshservice, etc.).... 
    Remote work
    Zendesk
    Servicenow
    Full time
    Work at office
    Home office
    Monday to Friday
    Flexible hours

    BestWay Rent To Own

    Richardson, TX
    3 days ago
  •  ...Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time...  ...on resolving Level 1 and Level 2 technical...  ...engineering or higher-tier support teams. If you...  ...Jira Service Desk ServiceNow Diagnose and resolve... 
    Remote work
    Zendesk
    Servicenow
    Full time

    Pavago

    United States
    3 days ago
  • $45k - $55k

     ...communities we serve. The IT Support Specialist plays a critical role...  ..., you will provide Tier 2/3 technical support...  .... This is a remote position and may require...  ...Pennsylvania and within 1-hour of the...  ...support systems such as Zendesk, ServiceNow, or ConnectWise Experience... 
    Remote work
    Zendesk
    Servicenow
    Hourly pay
    Work at office
    Local area
    Monday to Friday

    Northeast Health Services

    Boston, MA
    3 days ago
  • $50k - $65k

     ....S. Recognized as the #1 Distributed Generation Developer...  ...The job of the IT Support Specialist - Tier 1 is to provide initial technical...  .../ endpoint management Remote support tools...  ...administration Ticketing systems (ServiceNow, Jira, Zendesk) Certifications... 
    Remote work
    Zendesk
    Servicenow
    Temporary work
    Part time
    Work experience placement
    Summer work
    Work at office
    Local area
    Flexible hours
    2 days per week
    3 days per week

    Solar Landscape

    New York, NY
    1 day ago
  •  ...developing AI-powered robots to support humanity in every facet of...  ...facility, providing tier 1-3 support to all end users...  ...reliable collaboration with remote teammates Manage endpoint security...  ...experience (Jira Service Management, ServiceNow, Zendesk, or similar) Proven ability... 
    Remote work
    Zendesk
    Servicenow
    Permanent employment
    Local area

    Trustwise

    Mountain View, CA
    2 days ago
  • $60k

     ...What you will do Our Tier 1 Specialists complete basic customer requests, assist...  ...improve operational processes and customer support experiences. Job Responsibilities...  ...applications such as Salesforce, Zendesk, or similar tools Experience with... 
    Zendesk
    Full time

    TradePending

    Atlanta, GA
    20 hours ago
  • Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first point of contact for users experiencing technical issues....  ...applications Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, Jira Service Management) is a plus Strong problem‑... 
    Zendesk
    Servicenow

    Lever Test 11

    Florida, NY
    1 day ago
  •  ...visually and effectively. As a remote-first and globally distributed...  ...non-designers; therefore, our support team sits as a key gatekeeper...  ...24/7 support model. At least 1 year of experience in supporting...  ...with working in Hubspot/Zendesk, Slack, Google Suite etc. Comfortable... 
    Remote work
    Zendesk
    Full time
    Part time
    Local area
    Monday to Friday
    Shift work
    Weekend work

    Visme is a product of Easy Web Inc.

    New York, NY
    4 days ago
  • $25 - $30 per hour

     ...looking for a Help Desk / IT Support Specialist to join our US team. You...  ...cracks. This is a fully remote position open to candidates...  ...tickets through tools like Zendesk, Jira, or ServiceNow and make sure every one of...  ...Are Looking For At least 1 year of experience in IT... 
    Remote work
    Zendesk
    Servicenow

    CareerSwift

    San Francisco, CA
    3 days ago
  •  ...Posting Template Position Title: Tier 2 Support Specialist Location: Remote (In the U.S) Other...  ...the escalation point between Tier 1 service desk teams and Tier 3 engineering...  ...such as VistA, VES, VA.gov services, ServiceNow, and enterprise tools System & Application... 
    Remote work
    Servicenow
    Permanent employment
    Contract work
    Temporary work
    Monday to Friday
    Flexible hours

    Sprezzatura Management Consulting, LLC

    United States
    15 hours ago
  • $50k - $65k

     ...Frontline Tier 1 Help Desk It Support We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1...  ...support ~ Experience with a ticketing system such as Zendesk or ServiceNow ~ An understanding of Active Directory and M365 ~ Excellent... 
    Zendesk
    Servicenow
    Live out
    Work at office
    Local area

    Pennant Group , Inc.

    Nashville, TN
    20 hours ago
  •  ...Information Technology Technician 1 Beusa_Field - The...  ...for providing first-tier technical support and performing routine maintenance...  .... Ability to travel to remote fleet sites as needed....  ...ticketing systems (e.g., ServiceNow, Jira, Zendesk) and remote support tools.... 
    Remote work
    Zendesk
    Servicenow
    Full time
    Work at office
    Monday to Friday
    Shift work
    Weekend work
    Afternoon shift
    Early shift

    EVOLUTION WELL SERVICES OPERATING L

    Shenandoah, TX
    13 days ago
  •  ...Job Title: Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions...  ...of Sale software), Zendesk! or Fresh Desk, Slack, CRMs...  ...combine highly trained remote teammates with secure,... 
    Remote work
    Zendesk
    Work from home

    Retention Express

    Atlanta, GA
    1 day ago
  •  ...seeking two hands-on IT Support Analysts to provide high-...  ...role will focus primarily on Tier 1 support with exposure to...  ...users both in person and remotely, ensuring a positive customer...  ...ticketing systems such as Zendesk, Jira Service Desk, ServiceNow, or similar platforms. ~... 
    Remote work
    Zendesk
    Servicenow
    Full time
    Work at office
    Local area
    Shift work

    GTN Technical Staffing

    Spartanburg County, SC
    1 day ago
  •  ...Managed IT Services (MSP) Level 1 Technician to join our team...  ...for providing technical support and services to small to medium...  ...Technical Support : Provide remote and on-site technical support...  ...systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation... 
    Remote work
    Zendesk
    Servicenow
    Work at office
    Local area

    TeamLogic IT, NE Austin, TX

    Austin, TX
    11 days ago
  • $30 - $37 per hour

     ...looking for an onsite Tier 2 Service Desk...  .... The Service Desk supports roughly 3000+ end users...  ...of a virtual Tier 1, a virtual Tier 2...  ...not limited to Zoom Remote support toolsets...  ...ticketing system (such as ServiceNow) to classify,...  ...Freshdesk, ServiceNow, Zendesk Demonstrated... 
    Remote work
    Zendesk
    Servicenow
    Hourly pay
    Local area
    Shift work

    Insight Global

    Los Angeles, CA
    1 day ago
  • $25 - $37 per hour

     ...the HR Shared Services Specialist , you will serve as the...  ..., and customer-focused support across core HR processes...  ...more complex cases to Tier 2 or Centers of Excellence...  ...timely, accurate Tier 1 HR support by...  ...case management tools (ServiceNow and Dayforce preferred)... 
    Servicenow
    Hourly pay
    Work at office

    Sazerac Company

    Carrollton, TX
    4 days ago
  • A technology service provider is seeking a Tier 1 Technical Support Specialist - Entry Level in Tempe, AZ. The role includes following customer support protocols, troubleshooting technical issues, and maintaining excellent communication with clients. Candidates should have... 
    Remote job
    Contract work

    MillenniumSoft Inc

    Tempe, AZ
    1 day ago
  • $18 per hour

    Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus...  ...environment Preferred: Experience with Zendesk, Richpanel, or similar platforms... 
    Remote work
    Zendesk
    Hourly pay
    Full time
    Temporary work
    Monday to Friday
    Afternoon shift

    School Result

    Phoenix, AZ
    20 hours ago
  • MaziCTools is seeking a part-time Tier 1 Customer Support contractor to provide remote service to clients in online leadership development programs. Responsibilities include supporting users via various communication channels, troubleshooting issues, and ensuring excellent... 
    Remote job
    Part time
    For contractors

    MaziCTools

    New York, NY
    4 days ago
  • $48.1k - $76.16k

    Technology Support Specialist Tier 1 Blue Springs School District, 2025-2026 School Year. Position Summary The position of Technical Support Specialist...  ...setup and teardown for presentations. Assists users via remote connection for troubleshooting workstation issues. Attends... 
    Remote work
    Full time
    Work visa

    Young World Physical Education

    Blue Springs, MO
    3 days ago
  • $45k - $130k

     ...Position Purpose The Product Support Specialist is responsible for...  ...for handling Level 1 requests, maintaining...  ...technical issues via Zendesk ticketing system as well as Slack and Teams remote support, both synchronously...  ...(e.g., Zendesk, ServiceNow, Jira, or similar) to... 
    Remote work
    Zendesk
    Servicenow
    Work experience placement
    Local area
    Shift work

    Home Depot

    Austin, TX
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Tier 1 Support Specialist — Zendesk & ServiceNow. Be the first to apply!