Credit Analyst
Crane NXT
Accounts Receivable Management
Have you ever used the self-checkout in a Shoprite or Wegmans? Played the slots at an Tropicana Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).
We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.
Headquartered in Malvern, PA, CPI is supported by: >2,000 global associates, 7 manufacturing sites and 12 corporate offices and a national field service organization.
This position is US based supporting customers in North/ South America and APAC region. This role will be responsible for Accounts Receivable Management in several divisions within CPI, which includes credit review, order release, effective overdue collection and problem solving to settle customer disputes on a timely basis. In addition, you will be responsible to make sure cash is apply daily accurately to customer's account and to assist the with AR reporting.
Responsibilities and Duties
- Works with the internal and external sales teams to maximize sales while minimizing the company's risk. Works within the customer service organization to provide support to customers. Handles national and international accounts, with geographic limitations.
- Credit and Accounts Receivable management to establish credit limits for new and existing customers. Periodic credit reviews of existing customers, performing account reconciliations, generating reports on outstanding balances, and actively following up on overdue invoices to maintain optimal cash flow. Research invoice discrepancies, unearned discounts and past due balances to avoid aging problems. Record incoming customer payments, applying them correctly to corresponding accounts. Proactively contact customers with outstanding balances to remind them of payment due dates, negotiate payment plans, and escalate overdue account to appropriate parties with necessary. Engage assistance of Sales team and management when necessary.
- Review sales orders on Credit Hold, work with customer service, supply managers and/or sales to ensure orders are released within a timely manner. Submit order release requests for approval as necessary.
- Research and process Credit and Debit Memos for pricing errors, product returns, sales taxes and service center warranty invoices.
- Monthly Financial Reporting and special projects such as, providing samples to internal and external audit.
- Miscellaneous: Process Letters of Credit, upload invoices to customers' portals, process credit card payments and apply cash.
- Financial Statement review & Ratio Analysis.
- D&B information and rating interpretation.
- Ability to adhere and understand the Credit and Customer Service policies, practices and procedures.
- Knowledge of general ledger accounts and their relationships with cash and A/R.
Qualifications and Required Skills
- Bachelor's Degree or equivalent business experience in Credit, Accounts Receivable or Banking.
- Minimum of 3 years' experience in Accounting, Finance or Credit in an unsecured environment.
- Additional background in Banking or Cash Management preferred.
- Excellent oral, written and telephonic communication skills with the ability to conduct effective oral presentations.
- Proficiency in SAP and Salesforce.com
- Experience with Microsoft Office Suite (Outlook, Excel and Word)
- Strong analytical and problem-solving skills along with being detail-oriented
Key Attributes for Success
- Excellent interpersonal and customer service skills; ability to interface with personnel from various departments and levels.
- Excellent organizational skills with the ability to handle multiple tasks simultaneously with attention to detail and commitment to excellence. Ability to work independently, and to seek assistance/direction when necessary.
- Ability to prioritize to meet deadlines.
- Ability to quickly analyze data/situations and draw relevant conclusions to have positive effects on business in a complex environment.
- Ability to make independent decisions to achieve desired results.
- Ability to respond to calls/inquiries in a timely and efficient manner based on the goals and objectives of the department.
- Must be a team player and a self-starter that can cope with changing information and heavy inter-departmental interaction
We offer
- Competitive salaries
- Paid time off
- Sick time off
- Medical, dental, & vision insurance
- Flexible spending accounts
- Life insurance and disability benefits
- Onsite gym
- 401K with Company contribution
- Discounts for childcare
- Community involvement
- Opportunities to travel and work at our global sites
CPI is part of Crane NXT
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.
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