Room Attendant

Job Description

Job Description

Aloft Newport on the Levee is seeking dependable, detail-oriented Room Attendants to join our Housekeeping team. Our Room Attendants play an essential role in creating a clean, comfortable, and welcoming experience for every guest.

We are looking for team members who take pride in their work, can maintain high cleanliness standards, and are comfortable working independently in a fast-paced hotel environment.

Compensation
$6.50 per completed guest room

This position is paid on a per-room basis, allowing efficient and experienced Room Attendants the opportunity to increase their effective hourly earnings based on productivity. Typical earnings are approximately $14 – $16 per hour, depending on the number and type of rooms completed and individual productivity.

$14 - $16 hourly

Room Attendants are responsible for cleaning and preparing assigned guestrooms according to Aloft and Marriott cleanliness and presentation standards. Responsibilities include:

• Clean and prepare guestrooms for arriving and staying guests.

• Make beds and replace sheets, pillowcases, and other linens as required.

• Clean and sanitize bathrooms, including toilets, showers, sinks, mirrors, counters, and floors.

• Replace towels, bath amenities, and other guest supplies.

• Dust and clean furniture, fixtures, surfaces, and guestroom equipment.

• Vacuum carpets and sweep/mop hard-surface flooring.

• Empty trash and remove used linens from guestrooms.

• Ensure guestrooms are properly stocked and presented before being released as clean.

• Inspect completed rooms for cleanliness, presentation, and maintenance concerns.

• Report maintenance issues, damaged items, lost-and-found items, and unusual room conditions to management.

• Maintain housekeeping carts, equipment, and supply areas in a clean and organized condition.

• Follow proper procedures for handling cleaning chemicals, linens, guest belongings, and hotel property.

• Work collaboratively with Housekeeping leadership, Front Desk, Engineering, and other hotel departments when necessary.

• Complete assigned rooms within established productivity expectations while maintaining quality standards.

Previous hotel housekeeping experience is preferred but not required. Training will be provided to candidates who demonstrate a strong work ethic and willingness to learn.

Successful candidates should:

• Have strong attention to detail.

• Take pride in maintaining a clean and organized environment.

• Be dependable and arrive at scheduled shifts on time.

• Be able to work independently and manage assigned rooms efficiently.

• Be able to follow established cleaning procedures and hotel standards.

• Communicate effectively with supervisors and coworkers.

• Be comfortable working in a physically active position throughout the shift.

• Be available to work weekends and holidays as required by hotel occupancy and business needs.

Physical Requirements
This position requires frequent standing, walking, bending, reaching, pushing, pulling, and lifting throughout the workday. Room Attendants must be able to push and maneuver a housekeeping cart and lift or move housekeeping supplies, linens, and other materials necessary to perform the position.

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.