Senior Manager - Performance Marketing & Analytics, US Card Search Engine Marketing (Hybrid)

Overview

Senior Manager - Performance Marketing & Analytics, US Card Search Engine Marketing (Hybrid)

The Senior Manager of US Card Search Engine Marketing will be responsible for setting channel strategy, supporting product initiatives across a diverse organization, enhancing how our team operates, and constantly looking for ways to optimize the broader program. You will lead a team of four (3 marketing associates and 1 process manager) who manage the day-to-day operations and campaign execution for one of Capital One’s largest acquisition channels - Paid Search. A key part of this role is looking for ways to automate and optimize processes to make the Marketing team overall more efficient and effective. The candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum.

Key Responsibilities: 

• Solid understanding of performance marketing, conversions, and online customer acquisition

• Lead, train and manage a team of Search Engine Marketing associates to build and execute paid search campaigns in-house

• Stay abreast of industry trends and technologies, betas, and new opportunities; advise on new ways to reach audiences

• Oversee daily management of search campaigns from planning and execution to analysis and reporting; Ensure team launches campaigns error-free

• Collaborate with internal partners to develop digital strategies for product launches, run tests and scale opportunities to grow new customer acquisition

• Develop and execute campaign testing agenda, including; ad copy, landing page, audience, and channel expansion testing

• Oversee the team in writing ad copy for the channel

• Partner with business analytics team to track and measure performance and report on campaign effectiveness

• Identify opportunities for performance optimizations across the account

• Ensure the channel is run in a well-managed way, documenting key artifacts and looking for ways to optimize processes and continuously seek to automate and streamline processes to make the team more efficient

• Work closely with internal partners from the Card business team, Marketing, Technology, Legal, Compliance, Risk, Enterprise Supplier Management, etc. to drive work forward

• Work closely with our third party vendors, helping to influence their roadmaps

Basic Qualifications

• Bachelor’s Degree or Military Experience

• At least 8 years of experience in digital acquisition marketing and paid media 

• At least 5 years of people management experience

Preferred Qualifications

• Masters degree in marketing or business

• Experience working for a marketing agency or client-side that manages performance marketing in house 

• 9+ years of experience in digital acquisition marketing and paid media 

• 6+ years of experience managing people 

• 5+ years of experience in Search Engine Marketing overseeing high volume and multi-million dollar marketing budgets

• 5+ years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity

• 3+ years of experience with marketing analytics and optimization

• 2+ years of experience using Ad Platforms

• 2+ years of experience in marketing for financial services or another highly regulated industry

• 2+ years of experience in project management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr. Manager, Marketing

Richmond, VA: $161,500 - $184,300 for Sr. Manager, Marketing

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).