Immigration & Global Mobility Specialist

We're seeking an experienced Immigration & Global Mobility Specialist to own and execute the day-to-day operations that support our global workforce through their immigration and mobility journey—from visa processing and compliance to international transfers and relocation support. This is a hands-on, individual contributor role for someone who is energized by complexity, brings attention to detail with genuine care for employees, and knows how to move fast in a dynamic environment. You'll serve as a trusted advisor to employees and managers navigating visa processes, work authorizations, and global assignments, while maintaining rigorous compliance and operational excellence. The ideal candidate brings 3+ years of immigration, global mobility, or HR operations experience, deep knowledge of U.S. visa processes (H-1B, F-1, L-1, O-1, permanent residency), and the ability to balance empathy with precision. You'll work closely with the Immigration & Global Mobility Program Manager, external immigration counsel, and internal stakeholders to scale our programs, reduce compliance risk, and deliver an exceptional employee experience. You won't always have a clear precedent—and that's okay because you'll help document what works and scale it. Key Responsibilities Employee & Stakeholder Advisory Serve as a trusted first-point-of-contact for employees and managers on visa processes, global mobility, and relocation support. Respond to inquiries with clarity and empathy, providing guidance that helps employees focus on their work while ensuring compliance with immigration requirements and policies. Anticipate questions and concerns; proactively communicate timelines, next steps, and what employees should expect. Advocate for employee experience. Apply a people-first lens to processes and communications, ensuring every interaction reflects care, clarity, and commitment to supporting global talent. Immigration Lifecycle Management Manage end-to-end immigration case processing across all visa categories: (H-1B, L-1, O-1, F-1 STEM OPT Extension, Permanent Residency, etc.). Own case intake and triage; assess eligibility, determine visa strategy options, and **escalate** complex cases to the Program Manager. Coordinate with external immigration counsel on all visa-related matters: document collection, filing, status tracking, and results communication. Proactively track visa expiration dates; coordinate renewals and extensions with counsel; communicate with employees 90+ days before expiration. Respond to urgent matters—visa denials, travel complications, status changes—with speed and coordination across internal and external partners. Maintain accurate case tracking in Workday; provide regular status updates to employees and managers; meet all case response and closure timelines. Compliance & Data Accuracy Coordinate with People Operations on the I-9 re-verification process for foreign nationals approaching their re-verification dates; coordinate with employees to gather renewed documentation. Perform weekly I-9 reverifications and monthly spot checks; **escalate** any discrepancies or deficiencies immediately to the Program Manager. Maintain consistent, accurate immigration and global mobility data in Workday; conduct monthly data integrity checks with counsel. Compile compliance reports on case volume, audit findings, and remediation status; support Program Manager's quarterly reporting to leadership. Stay informed of regulatory changes in immigration law; alert the Program Manager to changes affecting processes or employee cases. H-1B Cap Season Execution Lead day-to-day coordination of the H-1B cap season from planning through filing and results communication (typically January–June, with peak activity in Q1). Track all eligible cases from registration through lottery results and petition filing; maintain candidate lists, timelines, and communications. Draft and coordinate employee and manager communications; ensure clarity on registration deadlines, lottery odds, and next steps. Support the Program Manager in leading townhalls and office hours; manage FAQ channels and coordinate candidate logistics. Liaise daily with external immigration counsel on document collection, filing status, and case updates; **escalate** high-risk cases. Compile H-1B lottery results; coordinate next steps for selected and denied candidates; support contingency planning. Global Mobility & Transfer Support Support international transfers and assignments by partnering with employees, managers, and People Partners to align business needs with employee needs. Own global mobility intake process: assess move type (business-initiated vs. personal), coordinate with relocation vendors, and guide employees through the relocation journey. Provide guidance on visa sponsorship during transfers, work authorization changes, and tax implications. Coordinate with Payroll and Finance on any tax or compliance implications of transfers. Maintain Global Mobility intake tracker; provide biweekly status updates to People Operations on active transfers. Process Excellence & Knowledge Management Build and maintain knowledge resources, FAQs, and internal documentation for employees and stakeholders. Identify process improvement opportunities; propose solutions and **escalate** technical requirements to the Program Manager. Work collaboratively to keep immigration and global mobility policies, resources, and knowledge bases current. Support the Program Manager in developing immigration and global mobility training and enablement materials for recruiters, hiring managers, and People Partners. Manage day-to-day communication with external immigration counsel; track performance against SLAs and **escalate** service issues. Coordinate with external vendors on global mobility cases; ensure timely and compliant processing. Support vendor performance reviews and feedback cycles. Maintain organized vendor documentation and case files for audit readiness. Support the Program Manager on strategic projects, including the automation initiatives, policy revisions, and dashboard enhancements. Contribute to cross-functional initiatives that improve employee experience and program scalability. Own assigned workstreams and deliverables; follow through on commitments and proactively **escalate** challenges or risks. Track defined metrics and share insights to support continuous improvement. Basic Qualifications Bachelor's degree in Human Resources, Business Administration, or related field. 3+ years of experience in immigration services, global mobility, HR operations, or related roles. Deep knowledge of U.S. immigration processes and visa categories, including H-1B, F-1, L-1, O-1, TN, and permanent residency (EB-2, EB-3). Strong understanding of I-9 compliance, work authorization verification, and visa renewal timelines. Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills; ability to explain complex immigration concepts clearly to non-experts. Proficiency in Google Suite, Slack, and Workday (or similar HRIS). Ability to handle confidential data with discretion and care. Ability to collaborate effectively across functions and with external partners. Bias for action, learning mindset, and comfort with ambiguity; able to figure things out with minimal context. Preferred Qualifications 3+ years of experience in a corporate immigration or global mobility team. Experience with PERM filings, green card sponsorship, or tax-immigration integration. Familiarity with relocation programs and international assignment management. Exposure to Workday immigration modules or similar HR technology platforms. Experience with process automation or using AI/tools to increase efficiency. Background in a fast-growing tech company, scale-up, or startup environment. Knowledge of global immigration laws and work authorization requirements across EMEA and APAC regions #J-18808-Ljbffr Cypress HCM