Associate Director of Operations, Executive Education (4800C), Berkeley Law - 85758

Position Summary The Associate Director of Operations for Berkeley Law Executive Education leverages extensive experience in administrative operations to serve as the unit's primary operational leader and Process Architect. Reporting to the Assistant Dean, this position oversees the financial, human resources, and data workflow infrastructures that enable the delivery of revenue-generating programs and ensures smooth, efficient business processes across the unit. The role manages the unit's non-academic operations, including oversight of the data systems team, development and implementation of the Team Operating System, and management of the unit's budget and forecasting models. This position also serves as a critical bridge between the department and the Law School's central business services, facilitating coordination, compliance, and process standardization. Responsibilities Operations and Workflow Management (40%) Oversees the administrative and non-academic operations for Berkeley Law Executive Education. Responsible for designing, implementing, and continuously improving administrative and operational workflows. Directs and coordinates administrative functions, including financial, human resources, and data workflow infrastructures, to support the effective delivery of revenue-generating programs and ensure smooth, efficient business processes across the unit. Designs and implements Standard Operating Procedures (SOPs) for key business functions, including program setup, contract routing, and vendor management, ensuring consistency and compliance across the department. Manages the department's project management infrastructure (e.g., Asana), standardizing workflows to support transparency, efficiency, and effective asynchronous collaboration among team members. Provides functional oversight of data workflows, including system onboarding and access protocols for the department's core technology platforms; ensures staff are trained appropriately and that platforms are used consistently to achieve business objectives. Financial Management and Budgeting (30%) Oversees the end-to-end enrollment and revenue process. Manages the registration logistics for open-enrollment and custom programs to ensure data integrity. Coordinates the accounts receivable process (e.g., invoicing, collections, and reconciliation) to ensure revenue is accurately captured and recognized. In partnership with the Assistant Dean and Director, manages the unit's comprehensive operating budget, performing variance analysis and re-forecasting to support financial oversight of a complex, revenue-generating program portfolio. Oversees all purchasing, travel, and entertainment processing, ensuring compliance with University policies and proper internal controls. Performance Monitoring, Training, and Team Development (25%) Develops executive dashboards to monitor Key Performance Indicators (KPIs) related to enrollment health, financial performance, and operational efficiency. Leads the onboarding process for new hires, ensuring comprehensive training on both operational responsibilities and team collaboration practices, including communication norms and tool usage. Supports the Assistant Dean in fostering team culture initiatives, managing logistics for team retreats, strategic planning sessions, and tracking professional development activities. Other (5%) Engages in professional development and training opportunities as needed. Performs additional duties and other special projects as assigned. Required Qualifications Thorough knowledge of and/or ability to quickly learn University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management. Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines. Demonstrated ability to manage complex budgets for self-sustaining, revenue-generating units, ensuring financial integrity and accurate forecasting. Proven skill in analyzing operational bottlenecks, designing efficient workflows, and developing clear, documented Standard Operating Procedures (SOPs). Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills. Strong skills in short-term planning, analysis, problem-solving, and customer service. Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees. Strong organizational skills with demonstrated ability to prioritize and coordinate several projects simultaneously with demanding timeframes. Excellent analytical skills, with the ability to think creatively to solve problems and develop solutions. Strong computer skills, including proficiency in Microsoft Office, Google Suite, and video conferencing platforms (e.g. Zoom, Skype, MS Teams, Google Meet, etc.), with the ability to learn new computer programs and software systems. Experience using project management platforms (e.g., Asana, Trello, Monday.com) to coordinate team workloads, track deliverables, and ensure timely completion of tasks. Strong attention to detail. Ability to use discretion and maintain confidentiality. Ability to serve as a trusted resource and problem-solver for the team, exercising sound judgment, and fostering a high-performing, collaborative work environment. Skilled in short-term planning, project management, operational analysis, and delivering high-quality customer service. Demonstrated ability to collaborate and work effectively with individuals and groups from a wide range of backgrounds, experiences, and perspectives. Demonstrated commitment to fostering an inclusive and supportive environment that promotes collaboration and mutual respect among all members of the UC Berkeley community and its stakeholders. Must demonstrate strong interpersonal skills, including the ability to engage with and understand individuals from varied academic, socioeconomic, cultural, disability, gender, and ethnic backgrounds. Education / Training Bachelor's degree in a related area and / or equivalent experience / training. Preferred Qualifications Experience using Salesforce and Canvas (or similar platforms) to support business objectives. Familiarity with and/or ability to learn UC Berkeley systems and processes. Salary & Benefits The budgeted annual salary range that the University reasonably expects to pay for this position is $101,497.68 - $112,062.96, Step 3 - 8. This is an exempt, monthly-paid position. This is a full-time, Career position that is eligible for full UC benefits. Other Information This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee. This position is eligible for up to 20% remote work. Hybrid arrangements are determined in partnership with the supervisor to meet operational needs and may be modified based on business requirements. The incumbent is expected to work primarily on-site and participate in in-person meetings, programs, and events as needed. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr University of California-Berkeley