Product Operations Specialist :26-02184

Primary Skills Systems Thinking (advanced) OKR Frameworks (advanced) Process Design (advanced) Workflow Automation (intermediate) Airtable (advanced) Contract Type: W2 Duration: 8+ Months Location: Seattle, WA, Los Gatos, or Los Angeles, CA (Hybrid Prefer) Pay Range: $70-$75/hr. on W2 Job Summary: Our client is looking for Product Operations focused on maintaining continuity for core planning and OKR rhythms within the Commerce Product Operations team, specifically supporting the Commerce Lifecycle & Platform (CL&P) product team. The role requires a systems-thinking approach to become a scalable partner, focusing on driving alignment, improving scale and efficiency, and disseminating information to stakeholders. The primary goal is to help CL&P establish and document a stronger product operations foundation, including ways of working and operating rhythms, to hand off a durable operating model for the team to run independently. Key Responsibilities Define and document team-specific ways-of-working standards designed to be sustainable beyond the engagement. Design and pilot core operating cadences (planning, OKRs, QBRs), creating templates and a playbook for the team. Produce decision-ready readouts for leadership based on input gathered during the engagement. Establish portfolio-level operating processes, including intake and prioritization, roadmap and launch-calendar tracking, and reporting. Support stakeholder communication by informing partners about key dates, changes, and dependencies, and establishing a single source of truth for plans and decisions. Build scalable systems, workflows, and tooling, leveraging AI/automation where appropriate, to reduce manual effort post-engagement. Identify and document operational opportunity areas across the product development lifecycle, providing actionable recommendations for the team. Must-Have Skills 6+ years of experience in Product Operations, Business Operations, or a related field, with a background in project-based engagements for establishing new processes. Proven ability to design operational processes, rhythms, and systems in fast-paced, ambiguous environments, and to work independently within a defined scope. Fluency with operating cadences such as planning, OKRs, and QBRs, and the ability to synthesize inputs into clear, decision-ready outputs. Demonstrated experience in building leverage-creating tooling and workflows, including practical application of AI and automation. A strong ability to identify operational opportunities within a product development lifecycle and to prioritize recommendations. Excellent cross-functional partnering skills with Product, Engineering, TPM, Design, and non-technical teams. Proficiency with product/ops tooling (e.g., Jira, Airtable) and adaptability in applying frameworks. Outstanding written and verbal communication skills, including clear executive updates. Industry Experience: (Preferred) Consumer subscription, commerce/payments, identity, or lifecycle/growth domain experience. Experience operating within a Commerce Product Operations team and supporting product teams focused on commerce lifecycle strategy and foundational capabilities. #J-18808-Ljbffr Akraya, Inc.