Principal Customer Reliability Engineer - SaaS & Cloud Ops
jobr.pro
Accela is seeking a Principal Customer Reliability Engineer to serve as a key technical liaison for its cloud platform. This role involves collaborating with various teams to ensure successful SaaS implementations, improve operational resilience, and drive customer satisfaction. The ideal candidate will have over 8 years of experience in relevant roles, including working knowledge of Microsoft Azure and Kubernetes. They will be responsible for overseeing customer engagements and leading technical initiatives related to SaaS operations. #J-18808-Ljbffr jobr.pro
$184.5k - $246k
...registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end... .... Team We are seeking a Distinguished Engineer, Cloud Architecture to lead the transformation... ...Lead the cultural shift from "Admin-led Ops" to "Engineering-led Ops." Influence cross...PrincipalCustomerLocal areaFlexible hoursShift work$107.5k - $204.5k
...100 years of experience and renowned engineering expertise to meet the needs of today’... ...Radars & Sensors Center seeks talented Principal Reliability Engineer to join the Life Cycle... ...engineering, our program offices and our customers. Life Cycle Engineers participate in...PrincipalCustomerTemporary workWork experience placementWork at officeRemote workRelocation packageFlexible hours$181.7k - $201k
....00/yr - $201,000.00/yr Job title: Principal Site Reliability Engineer Reports to: Director, Site Reliability... ...are resolved quickly with minimal customer impact; operational load is reduced... ...background in distributed systems, cloud infrastructure (AWS preferred), CI/CD...PrincipalCustomerFull timeRemote work$170k - $190k
...with useful data. Redox Engine, a flexible interoperability... ...EHR, and life sciences customers. Opportunity & Impact We are hiring a Principal FP&A to serve as the... ...130‑person, high‑growth SaaS company, partnering directly... ...hub. Redox's cloud‑based platform is vendor...PrincipalCustomerFull timeImmediate startRemote workFlexible hours- ...Company Description We are a Digital Product Engineering company that is scaling in a big way! We... ...come in! Job Description Role - SAP Cloud Solution Architect Location - Remote... ...designed to own strategic solution design, customer engagement, and pre-sales leadership...PrincipalCustomerRemote jobFull time
- ...are looking for an experienced Cloud FinOps practitioner to... ...providing product features to customer, and make data-driven decisions... ...tenant, and team. Partner with Engineering infra and product teams to define... ...in a FinOps role at a B2B SaaS company with a multi-tenant...PrincipalCustomerRemote workFlexible hours
- ...Services Operations Manager to enhance post-sales delivery within the Customer Success Group. This hybrid role based in New York emphasizes... ...efficiencies. Candidates should have at least 3 years of SaaS experience and a strong understanding of Salesforce and Professional...Customer
$158.2k - $200.7k
Cisco Systems, Inc. is looking for a Customer Reliability Engineer (CRE) who will be pivotal in interacting with customers. This role involves utilizing... ...to support the Isovalent software suite across various cloud providers. The successful candidate will require a deep...CustomerRemote job$160k - $267k
...thinking. ABOUT THE ROLE As a Principal IAM & SaaS Engineer, you will serve as a senior... ...: Partner with HR Ops to architect automated lifecycle... ...candidate must be able to reliably meet this requirement. NICE... ...Familiarity with AWS, Google Cloud Platform (GCP), or Microsoft...PrincipalFull timeFreelanceLocal area3 days per week- ...Role We’re hiring a Principal Engineer - Platform to set technical... ...patterns, reliability standards) while acting... ...asynchronous processing Cloud infrastructure (GCP and... ...) Multi-tenant SaaS architectures 30-60-... ...can: 1. Think Like a Customer We win by making our...PrincipalCustomerFlexible hours
- ...for a technical support professional to join the Engineering team in the United States. The role involves... ...scripts, and ensuring SLAs are met while triaging customer issues. Candidates should have 3+ years supporting SaaS platforms and proficiency with AWS. A Bachelor’s...Customer
$140k - $180k
...mission to make high-performance cloud infrastructure easy to use,... ...of thousands of active customers across 185 countries for its... ...Join Vultr We’re looking for a Principal Engineer, Cloud Networking to... ...implementation of scalable, reliable, and secure network services...PrincipalCustomerWork at officeImmediate startRemote workFlexible hours$129k - $143k
...to receive an alert: Site Reliability Engineer (SRE) - Azure | DevSecOps |... ...platform unifies fragmented customer experiences, connecting the... ...collaboration with DevOps, Cloud, and Security teams. The ideal... ...modern observability and AI-Ops systems . The engineer will...CustomerFor contractorsWork at officeRemote workVisa sponsorship$148k - $182k
...Principal Product Operations Manager, Benefits... ...their craft and their customers. With teams in... ...with the Product, Engineering, Design and Customer... ...roles (i.e., biz ops/strategy roles,... ...alongside growing SaaS products, including... ...office, a secure, reliable, and consistent internet...PrincipalCustomerFull timeWork experience placementWork at officeLocal area2 days per week3 days per week- By the time a human engineer reaches the incident, the AI agents... ...'s flagship enterprise SaaS platforms, powering customer communities and social engagement... ...'s largest brands — where reliability translates directly into... ...‑headcount / AI‑replacing‑ops‑work. A documented...CustomerPermanent employmentContract workWork at officeRemote workDay shift
$174k - $250k
...Principal Product Marketing Manager Gong harnesses the... ...their teams and customers, automate critical sales... ...makes autonomous execution reliable at enterprise scale.... ...post-sales, comms, and ops to drive launches from... ...product at an enterprise SaaS company with demonstrated...PrincipalCustomerImmediate startRemote workWork from homeFlexible hours- Sumo Logic is looking for an experienced Senior Technical Support Engineer to join their global support team in the United States. In this... ...technical issues across their platform, ensuring a top-notch customer experience. The position requires strong experience in...Customer
$170k - $200k
....Job DescriptionWe are seeking a Principal Engineer who combines deep technical expertise... ...deliver scalable solutions using SaaS, low-code/no-code platforms, and cloud-native technologies. Key... ...to accelerate delivery and reduce custom development. Stakeholder Influence...PrincipalCustomerWork at officeLocal area3 days per week- Granicus is looking for a Principal Product Manager to lead the Government Experience Insights... ...and execution. This role will define customer value creation and product-led growth pathways... ...will have extensive experience in B2B SaaS and a strong customer orientation, focusing...PrincipalCustomer
- TryApplyNow is seeking a Senior Principal Scientist in Tech Ops specializing in CMC Science. This role is a key position that provides advanced scientific expertise and leads complex technical activities to support product lifecycle management. As a recognized expert within...Principal
- ...Nasuni Corporation is seeking a Principal Security Architect to define and... ...architecture standards across its SaaS platform. This role will influence multiple engineering organizations and establish... ...ensure the security of Nasuni's cloud-native platform. #J-18808-Ljbffr...PrincipalRemote work
- TryApplyNow is seeking a Senior Principal Scientist for Tech Ops in Pennsylvania to lead complex technical activities and provide scientific expertise in recombinant product development. This role requires a PhD and 8-12 years of experience in biopharmaceutical manufacturing...Principal
$180k - $230k
...to-end, from initial concept through to customer impact, while also taking responsibility... ...and success criteria. Work closely with engineering on scope, timelines and iteration cycles... ...process environments. Experience in B2B SaaS. Experience working in early-stage or pre...PrincipalCustomer- ...an experienced Senior Fullstack Software Engineer. This remote position involves collaborating... ...and build innovative features for their SaaS platform. Ideal candidates should have 5-... ...of maximizing automation in the B2B customer trust landscape. #J-18808-Ljbffr ConveyorCustomerRemote work
- ...Delaware, is seeking a Senior Principal Software Developer to lead the development of a SaaS platform incorporating advanced... ...architecture of high-performance cloud-native applications. Ideal... ...years of experience in software engineering and 3 years in technical leadership...Principal
- TwinThread in Kentucky is hiring a Principal Software Engineer to enhance and deliver market-leading technology products. The role requires over 1... ...expertise in coding frameworks, and deep knowledge of AIML and SaaS applications. You will collaborate with various teams,...Principal
$276k - $414k
...Saturn, and other digital services. Snap Engineering ( teams build fun and technically... ...the forefront. We’re looking for a Principal Software Engineer to join the Ads Platform... ...our values, and serve our community, customers and partners better through dynamic collaboration...PrincipalCustomerLive inWork at officeLocal area- Runlayer is looking for a Site Reliability Engineer based in the United States to ensure the reliability, performance, and scalability of their... ...and database performance tuning, as well as experience in B2B SaaS environments. The company offers competitive compensation,...
$127k - $249k
...The Team Platform Engineering is the department within... ...these are our multi-cloud-provider Kubernetes infrastructure... ...to delight our customers. We manage the end-to-... ...that ensure cluster reliability and security (e.g.,... ...processes ("allergic to ops work") We are a...CustomerWork at officeLocal areaRemote workWorldwideFlexible hours- The Principal AI Platform Engineer at Nextdata designs and builds interfaces, systems, and agents that... ...access, execute safe actions, and return reliable answers with context, lineage, and... ...with product, engineering, and customer teams to turn enterprise AI/data use...PrincipalCustomer
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Principal Customer Reliability Engineer - SaaS & Cloud Ops. Be the first to apply!
- chief design engineer New York, NY
- principal developer New York, NY
- engineering director New York, NY
- principal data engineer New York, NY
- director of product engineering New York, NY
- senior chief engineer New York, NY
- clinical engineering director New York, NY
- chief engineer New York, NY
- data center chief engineer New York, NY
- civil engineer project manager New York, NY

