Assistant Community Manager

Job Description

Job Description

You must have previous multi-family property management experience, HUD, and/or affordable housing laws and regulations knowledge.

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About Express:

Express Employment Professionals, named ClearlyRated Best of Staffing® Client and Talent Awards winner for the past 7 years, is hiring for a local client company in Shasta County.  We help people in our community find work every day.  Express Employment Professionals in Redding wants to make a difference locally and across North America.  With more than 800 locations across the U.S., Canada, and South Africa, we are on a mission to put a million people to work annually.

About the Client:

We are working with a Shasta County property management/development company seeking Assistant Community Managers.  An active real estate license is preferred but not mandatory.

About the Position:

The assistant is responsible for assisting the Community Manager in maintaining the physical asset and maximizing the financial returns from that asset in accordance with the company’s objectives while promoting the company’s professional standards of quality. Assists Community Manager with special projects and administrative tasks. Assists in assuring staff compliance with company policies and procedures. 

Job Description/ Responsibilities:

Resident Relations
1.    Responds to resident inquiries, complaints and concerns promptly;
2.    Respond to Maintenance needs and Work Order requests promptly;
3.    Assists in the enforcement of apartment community leases, rules and regulations
4.    Clean property when necessary
5.    Walk property, work with Community Manager to enforce lease violations

Financial Reporting and Control as directed by the Regional Manager
1.    Collect rents when due;
2.    Properly execute journal receipts for monies collected;
3.    Maintain accurate accounting records;

Marketing and Leasing
1.    Show units and send applications for screening;
2.    Assists in supervising the Leasing Staff and Maintenance Personnel, if appropriate;
3.    Assists in preparation of advertising and marketing program;
4.    Visits competitive properties and assists in preparation of regular market surveys;
5.    Assists in preparation of weekly and monthly reports;
6.    Review rental applications and lease forms for accuracy and compliance with resident policy;
7.    Make recommendations to improve marketing and leasing programs;
8.    Log appropriate accounting transactions as they take place;
9.    Answer the phone and take messages
10.    Maintain traffic log

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1.   Ability to handle finances and work within a budget;
2.    Appearance compatible with image of property, positive attitude, good sense of humor, energetic, assertive and capable role model for subordinates. 
3.    Demonstrated integrity on personal as well as professional level.
4.    Exceptional communication skills.
5.    Attentive to details.
6.    Ability to interact with a wide range of people.
7.    Ability to solve problems involving residents, personnel, finances, equipment failure, emergency situations, etc.
8.    Ability and willingness to substitute for any leasing responsibility, unit cleaning, grounds pick-up, receptionist, and other work as may be reasonably directed by the Property Manager.

EDUCATION and/or EXPERIENCE

1.    Must have valid drivers license and a clean driving record
2.    Must have High School Diploma or equivalent
3.    Must be highly motivated for success
4.    California Real Estate License (preferred)

COMMUNICATION SKILLS (reading, writing, typing etc.)

1.    Must have basic computer skills
2.    Must have some experience working with AI Platforms, Microsoft Excel, Microsoft Word, and Housing software
3.    Must read and write at a high school level or equivalent

MATHEMATICAL SKILLS (if applicable)

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers and decimals.

REASONING ABILITIES - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

PHYSICAL DEMANDS 

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to:

1.    Use hands to finger, handle, or feel objects, tools, or controls; 
2.    Reach with hands and arms; 
3.    Talk and hear;
4.    Frequently walk, sit, climb or balance;
5.    Occasionally lift and/or move up to 25 pounds;
6.    Occasionally required to stoop, kneel, crouch, or crawl;
7.    Taste or smell

Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Compensation:

$20.00-$25.50 per hour depending on experience

About You:

You are attentive, responsive, and can take control of situations. 
You are personable, determined, and driven to make a difference. You can see beyond a problem, respond to situations in crafty ways, and put a positive and professional spin on any situation.
Multitasking and professionalism are natural habits. 
You thrive on succeeding, overcoming challenges, and have an exceptional work ethic.
Friends and co-workers describe you as a highly organized and productive person.
You are a team player and an individual performer who can quickly connect with others inside and outside of the company.
You naturally possess a “can get it done attitude” even when the odds are not in your favor.
You are very organized and disciplined and can effectively manage multiple conflicting priorities and deadlines in a rapidly changing environment.
You are reliable and are always looking for what to do next.
You are at least 18 years of age.

Pre-employment screenings if required by the client

Express Employment Professionals – Redding
2697 Victor Avenue
Redding, CA  96002
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View email address on ziprecruiter.com

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Express Employment Professionals is an equal opportunity Employer.