Reception Administrative Assistant

Job Description

Job Description

Opportunity: We are a growing mental healthcare agency dedicated to providing compassionate, high-quality behavioral health services to individuals and families in our community. As we continue to expand, we are seeking an organized, professional, and detail-oriented Administrative Assistant to support our clinical and administrative teams.

Position Summary: The Administrative Assistant plays a vital role in ensuring the smooth day-to-day operation of our agency. This individual will serve as the first point of contact for clients, support scheduling and office coordination, maintain accurate records, and assist with administrative projects that contribute to exceptional client care.

Key Responsibilities:

• Greet clients and visitors in a warm, professional manner
• Answer and direct phone calls, emails, and other communications
• Schedule appointments and manage provider calendars
• Maintain client records and ensure documentation is accurate and up to date
• Assist with intake paperwork and client onboarding processes
• Coordinate office supplies, equipment, and general administrative needs
• Support billing, insurance verification, and other administrative functions as needed
• Prepare reports, correspondence, and internal documents
• Ensure compliance with confidentiality and privacy regulations
• Assist leadership and clinical staff with special projects and operational initiatives

Qualifications:

• High school diploma or equivalent required; associate degree preferred
• 1–3 years of administrative or office support experience
• Experience in healthcare, mental health, or human services settings preferred
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite and electronic health record systems preferred
• Ability to handle sensitive information with discretion and professionalism
• Strong attention to detail and ability to multitask in a fast-paced environment

Job Type: Full-Time

Salary based on experience and qualifications.