Senior Technician, Enterprise Operations

Senior Technician, Enterprise Operations

Job Description Summary
Senior Technician, Enterprise Operations (Fixed-term Contract)
About the role:
Senior Technician is a key 1st line support role for our 24/7 Operations Command Centre (OCC). Would you like to be part of a team who work out the day to day operations for the Vocalink Electronic Switching, Gateway and Transaction Services? If yes, this role will enable you to be part of the team who ensure the highest levels of service availability and integrity at all times, working closely with service management within the business as well as the UK Banks.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.