Asst Nurse Manager

Overview Office Assistant/MA is responsible for the daily clinical, operational, and financial workflow of the Department, including direct patient care. Responsibilities Patient care responsibilities are delivered with a knowledge of patient growth and development and are appropriate to ages and cultural needs of the patients served. Co‑ordinates day‑to‑day clinical activities in collaboration with the Physicians and Physician Assistant, coordinating patient flow throughout the visit. Meets on a regular basis with Office Manager and reports any pertinent information as it occurs. Responsible for data collection and reporting monthly statistics as required by management. Interacts professionally with patients and families, demonstrating good interpersonal skills with other members of the healthcare team. Within the scope of practice of a Medical Assistant, provides direct patient care for patients, collaborating with Physicians during patient visits. Prepares patients for medical examination and interview (e.g., conducts to examining room, provides proper gown); records patient's vital signs, blood pressure, pulse, temperature. Collects specimens from patients and performs procedures using aseptic technique in accordance with protocols (e.g., finger puncture, phlebotomy, taking urine samples, obtaining vital signs, urine dipstick, hemocult control); fills out lab forms and labels blood tubes. Fills out requests for lab tests and arranges for specimens to be picked up; contacts laboratories for results and reports to physician. Maintains logbook for lab specimens. Monitors return results. Monitors inventory of supplies (medical, clerical), and equipment, to ensure stock does not fall below par level. Makes sure that examining rooms and procedure areas are fully equipped and stocked each day; cleans rooms as appropriate between procedures. Reorders supplies as needed. Monitors departmental equipment to ensure equipment is in proper working order and preventative maintenance is carried out according to schedule. Works well with all computer systems (i.e. IDX, AHS) and schedules patient appointments for physicians making efficient use of department’s computerized systems. May be required to provide interpreter services for patients as needed. Answers telephones and makes patient appointments, routes calls, takes messages, and provides routine information to callers. Registers all incoming patients; gathers required data from patient and family; records required demographics, insurance, referral and informational data in patient chart. Obtains signatures on all required consent forms. Monitors patient referrals and pre‑authorization regarding number of visits and expiration dates. Verifies and enters required patient data (e.g. demographic, insurance) into the practice management computer systems. Contacts insurance companies for referral authorization/clarification. Schedules patients for admission to the hospital as directed; confirms appointment or admission with patient. Collects co‑pay and posts payment to patient account. Submits complete billing information/batching all encounters to EPS personnel (e.g., copies of referral, insurance card, etc.). Maintains records and files in accordance with department systems; classifies, sorts and files correspondence and other materials as directed. Delivers reports and records to other hospital departments as needed and perform other messenger work as required. Performs a variety of clerical functions as necessary (e.g., photocopying, confirmation calls, etc.). Prepares charts for review for Performance Improvement activities and/or review by regulatory agencies and insurers as directed. Scans appropriate reports and correspondence for inclusion in the Electronic Medical Record (EMR). Arranges for ambulance/ambulate transport of patients as needed. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Customer service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring and respectful of diverse cultures. Qualifications Education: High school graduation or equivalent required. Phlebotomy training required. Medical Assistant certificate required. Experience: 2-3 years of experience as a Medical Assistant required. Skills: Phlebotomy required. Computer literate. Good oral and written communication skills. Good interpersonal skills. Speaks, reads and writes English to the extent required by the position; knowledge of a second language preferred. Ability to use office equipment, computer, fax machine, calculator, etc. Knowledge of IDX/American Healthware System/EMR preferred. Pay Range USD $35.93 - USD $36.50 /Hr. Equal Employment Opportunity Employer Maimonides Medical Center (MMC) is an equal opportunity employer. #J-18808-Ljbffr Maimonides Medical Center